Zultys MXIE Reviews in January 2025: User Ratings, Pros & Cons

Don't love MXIE

What do you like best? I do like how its always good making outgoing calls to borrowers. Its something very neutral but the call quality works very well. the interface is ok. But overall it gets the job done. What do you dislike? I did not like how you had to figure out all of the complicated software. it took me two months to figure out that in order to receive outbound calls you needed to have MXIE pulled up on your dashboard in order for it to work. Anyway that was kinda lame and I ...

Great for small businesses

What do you like best? I like the ability to park calls, and chat with my colleagues. It's a very easy system to learn as well. What do you dislike? The admin console seems really outdated, I feel as if this could be upgraded. Also a bummer that it is not Apple / Mac friendly. Recommendations to others considering the product: Really take the time to sit down with your IT department or customer mxie customer service to ensure you are using the software to the best of it's ...

Mature, feature rich VOIP system

What do you like best? The option to implement as appliance, VM or cloud hosted is great. You can combine these for high availability and multi locations too. The system has every feature you could imagine and has been consistently improved over the years with regular updates. What do you dislike? Not much. Maybe the fact that it requires a Windows app to admin, but 100% web based apps and admin are on their roadmap so that won’t be an objection much longer. Recommendations to ...

MXIE usage

What do you like best? easy to use and navigate -makes it easier to reach out to people and get a faster response What do you dislike? slow to use on VPN or doesn't work well - it hangs or the status does not update What problems are you solving with the product? What benefits have you realized? internal communication across the company locations - reduces the need to travel or pick up the phone plus easier to respond to.

Experience using the Zultys telephone exchange

What do you like best? Mixi de zultys is a telephone exchange where the IP telephony of the company is configured in which the creation of the users and the extensions are made to make the communications between the extensions. This telephone exchange zultys are implemented in all branches of the company. What do you dislike? In the years of implementing the central zultys we have not had problems for the implementation and configuration since it is an easy interface to configure, we ...

Digital call solutions by zultys

What do you like best? Our call center has tried unanimously to find a solution to customer service calls, with this action we found the solution Zultys MXIE, a high-end digital telephone softphone, fulfills the function of connecting to the telephone exchange of the company and in turn, according to the tasks assigned to the user profile, they attend a call queue or telephone campaign. In my case as supervisor of telephone camps area, I am in charge of monitoring the incoming calls that ...

Mixi with the Zultys brand telephone exchange

What do you like best? With the implementation of MXIE zultys is a telephone exchange where we host our E1 lines of service providers to make calls, we use the MIXI as a telephone directly on the computer, applying this model MIXI we save the telephone equipment handling the calls through the headphones from our Job positions. What do you dislike? With my years of experience using MIXI from the manufacturer Zultys I have not had any problems in the process of implementing the mixi. It ...

Calls in your hands, by a digitel phone

What do you like best? In search of facilitating the work of reception of calls through a softphone, in the important positions like reception of calls and senior executives of the company, we find the most advanced tool of the zultys brand series, having a central zultys the calls became the listed ones because it helps to answer the calls more easily, thanks to their association of integration with the operating system of the machine is interesting that you can manage the way you want. ...

Good tool for calls

What do you like best? Mxie by Zultys, is an excellent tool for handling calls as a solution for a call center or a service center that involves receiving or making calls. It has a good distribution in terms of the facilities it offers, address book, search for any contact easily and quickly that is registered in the telephone center associated with the application, you can make calls in conference, fax, voice messages , instant messages, association to different devices, VoIP phones, or ...

calls by zultys digital technology

What do you like best? In the search for a digital telephone tool that is allowed to connect to a power station that contains support for the 24 hours available. The Zultys MXIE solution was found, allows you to connect remotely to a central office and simulates the connection of a telephone extension that allows you to serve as a receiver of calls to execute telephone calls. The tool gives you the option of associating in different ways, in my administration I execute the tool as: ...