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Compare Zoho Desk vs ManageEngine ServiceDesk Plus

Overview

Description

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More

Entry Level Pricing
  • Starts from $14 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.7/10

Not Available

User Ratings

Features

Total Features

17 Features

6 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $14 , Billed Yearly
          • Not Available
          Pricing Pans
          • Free

            • 3 Free Agents

            • Email Ticketing

            • Comment in Ticket

            Show more +

          • Standard

            $20

            • Unlimited Agents

            • Includes features of Free plan, plus

            • Ticket Tags: 20 Tags/Ticket

            Show more +

          • Professional

            $35

            • Includes features of Standard plan, plus

            • Ticket Tags: 30 Tags/Ticket

            • Approvals

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagezoho-desk pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings

          4.4

          (based on 3462 reviews)

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          4

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          NHS

          NHS

          Zoho Desk_customers_0

          Zoho Desk_customers_0

          Zoho Desk_customers_3

          Zoho Desk_customers_3

          ManageEngine ServiceDesk Plus_customers_0

          ManageEngine ServiceDesk Plus_customers_0

          ManageEngine ServiceDesk Plus_customers_1

          ManageEngine ServiceDesk Plus_customers_1

          ManageEngine ServiceDesk Plus_customers_2

          ManageEngine ServiceDesk Plus_customers_2

          Media and Screenshots

          Screenshots
          Zoho Desk

          4 Screenshots

          ManageEngine ServiceDesk Plus Demo - Live dashboards

          16 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          3 Videos

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].