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Compare Zoho Desk vs Jira Service Desk

Overview

Description

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More

Entry Level Pricing
  • Starts from $14 , Billed Yearly
  • Starts from $10
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.7/10

Not Available

User Ratings

Features

Total Features

17 Features

0 Features

Unique Features

    No features

    Pricing

    Pricing Option
        Starting From
        • $14 , Billed Yearly
        • $10
        Pricing Pans
        • Free

          • 3 Free Agents

          • Email Ticketing

          • Comment in Ticket

          Show more +

        • Standard

          $20

          • Unlimited Agents

          • Includes features of Free plan, plus

          • Ticket Tags: 20 Tags/Ticket

          Show more +

        • Professional

          $35

          • Includes features of Standard plan, plus

          • Ticket Tags: 30 Tags/Ticket

          • Approvals

          Show more +

        • Browse all pricing plans
        • Not Available
        Pricing Pagezoho-desk pricingjira-service-desk pricing

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available

        User Reviews

        User Ratings

        4.4

        (based on 3462 reviews)

        Rating Distribution

        Excellent

        0

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        1

        Very Good

        1

        Good

        0

        Poor

        0

        Terible

        0

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Customers

        Customers
        NHS

        NHS

        Zoho Desk_customers_0

        Zoho Desk_customers_0

        Zoho Desk_customers_3

        Zoho Desk_customers_3

        Domino's

        Domino's

        Airbnb

        Airbnb

        Square

        Square

        Media and Screenshots

        Screenshots
        Zoho Desk

        4 Screenshots

        Jira Service Desk screenshot

        5 Screenshots

        Videos
        video-0

        4 Videos

        video-0

        1 Videos

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].