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Compare Zoho Desk vs HelpOnClick vs ZoomInfo Chat

Overview

Description

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More

Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile ... Read More

Entry Level Pricing
  • Starts from $14 , Billed Yearly
  • Starts from $7.20 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.7/10

8.9/10

User Ratings

3.6

(2)
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Software Demo

Demo

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Features

Total Features

17 Features

22 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $14 , Billed Yearly
          • $7.20 , Billed Yearly
          Pricing Pans
          • Free

            • 3 Free Agents

            • Email Ticketing

            • Comment in Ticket

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          • Standard

            • Unlimited Agents

            • Includes features of Free plan, plus

            • Ticket Tags: 20 Tags/Ticket

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          • Professional

            • Includes features of Standard plan, plus

            • Ticket Tags: 30 Tags/Ticket

            • Approvals

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          • Browse all pricing plans
          • Starter

            • 100 chats per month

            • 5 departments

            • 1 website

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          • Advanced

            • Unlimited chats

            • Unlimited departments

            • 5 websites

            Show more +

          Pricing Pagezoho-desk pricinghelponclick pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2628

          Very Good

          1272

          Good

          213

          Poor

          15

          Terible

          19

          Excellent

          4

          Very Good

          4

          Good

          2

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          HelpOnClick has proven to be a valuable live chat platform with several standout features. Users praise its responsiveness, ease of use, and quick issue resolution, catering to both technical and ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Easy to use with a responsive interface, suitable for both tech and non-tech users.

          • Customization options are a game-changer for websites, making customer support efficient.

          • Integration with commonly used website platforms like WooCommerce and Magento.

          • Pricing model and ease of setup are appreciated.

          • Effortless integration into websites and good feedback from customers.

          • Higher pricing and additional service charges may feel excessive to users.

          • Limited customer support responsiveness for integration with CRM systems like Zoho and Salesforce.

          • Lack of chat support, only available through email and call.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          NHS

          NHS

          Zoho Desk_customers_0

          Zoho Desk_customers_0

          Zoho Desk_customers_3

          Zoho Desk_customers_3

          No Customers information available.

          Media and Screenshots

          Screenshots
          Zoho Desk

          4 Screenshots

          screenshots

          3 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zoho Desk and HelpOnClick offer a Free Trial.

          Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

          HelpOnClick is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zoho Desk Starts at $14/User/Month when Billed Yearly whereas for HelpOnClick Starts at $7.20/User/Month when Billed Yearly.

          Some top alternatives to Zoho Desk includes Zendesk Support, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

          Some top alternatives to HelpOnClick includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, DeskMoz, MyLiveChat, Zendesk Chat, Provide Support, WebsiteAlive and Smartchat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].