Compare Zoho Desk vs HelpOnClick vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zoho Desk (4147) Visit website Visit Website *sponsored	HelpOnClick (10) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More	Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile ... Read More
Entry Level Pricing	Starts from $7 , yearly	Starts from $7.20 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.7/10	8.9/10
User Ratings	4.4 (3462)	3.6 (2)
	Visit website	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	27 Features	22 Features
Unique Features
	Visit website	Get Quote

Pricing

Pricing Option
Starting From	$7 , yearly	$7.20 , Billed Yearly
Pricing Plans	Express $9 /user/month Get Started Small business essentials: Email Social media Show more + Standard $20 /user/month Get Started Everything in Express + Live chat (Business Messaging) Instant messaging Show more + Professional $35 /user/month Get Started Everything in Standard + Telephony Blueprints Show more + Browse all pricing plans	Starter Get Started 100 chats per month 5 departments 1 website Show more + Advanced Get Started Unlimited chats Unlimited departments 5 websites Show more +
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Get Quote

User Reviews

User Ratings	4.4 (based on 3462 reviews)	3.6 (based on 2 reviews)
Rating Distribution	Excellent 2628 Very Good 1272 Good 213 Poor 15 Terible 19	Excellent 4 Very Good 4 Good 2 Poor 0 Terible 0
Expert's Review generated by AI	Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ...Read more	HelpOnClick has proven to be a valuable live chat platform with several standout features. Users praise its responsiveness, ease of use, and quick issue resolution, catering to both technical and ...Read more
Pros and Cons	Easily integrates with Zoho applications and third-party tools, enhancing workflow automation. Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations. Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard. Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses. Although mobile support is available, certain functionalities may be more limited compared to the desktop version. Configuring advanced features and integrations may require time and technical knowledge.	Easy to use with a responsive interface, suitable for both tech and non-tech users. Customization options are a game-changer for websites, making customer support efficient. Integration with commonly used website platforms like WooCommerce and Magento. Pricing model and ease of setup are appreciated. Effortless integration into websites and good feedback from customers. Higher pricing and additional service charges may feel excessive to users. Limited customer support responsiveness for integration with CRM systems like Zoho and Salesforce. Lack of chat support, only available through email and call.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Zoho Books 4.5 (565 reviews) Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews)	WordPress 4.1 (25641 reviews) Wix 3.2 (13774 reviews) PrestaShop 4 (699 reviews)

Customers

Customers	NHS Rogers ESSILOR	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	3 Screenshots
Videos	4 Videos	4 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Tidio Helpdesk ManageEngine ServiceDesk Plus 4.2	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zoho Desk and HelpOnClick offer a Free Trial.

Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

HelpOnClick is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Zoho Desk Starts at $7/user/month when yearly whereas for HelpOnClick Starts at $7.20/User/Month when Billed Yearly.

Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

Some top alternatives to HelpOnClick includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, DeskMoz, MyLiveChat, Zendesk Chat, Provide Support, WebsiteAlive and Smartchat.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zoho Desk vs HelpOnClick vs ZoomInfo Chat

Zoho Desk

HelpOnClick

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure