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Compare Zoho CRM vs FluentStream

Overview

Description

Zoho CRM is a cloud-based customer relationship management (CRM) software designed to help businesses of all sizes streamline sales, marketing, and customer support in one platform. It ... Read More

Introducing FluentStream – the ultimate cloud-based solution for all your business communication needs. Designed with call centers in mind, this innovative software offers fully hosted VoIP ... Read More

Entry Level Pricing
  • Starts from $9 , yearly
  • Starts from $20
Free Trial Availability
  • No free trial
Spotsaas Score

9.8/10

Not Available

User Ratings

4.8

(13)
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Software Demo

Demo

View demo

View demo

Features

Total Features

47 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $9 , yearly
        • $20
        Pricing Plans
        • Standard

          $15

          /user/month

          • All the essentials:

          • Mass email

          • Custom modules

          Show more +

        • Professional

          $25

          /user/month

          • Everything in Standard +

          • Blueprint

          • CPQ

          Show more +

        • Enterprise

          $35

          /user/month

          • Everything in Professional +

          • Zia — AI assistant

          • Territory management

          Show more +

        • Browse all pricing plans
        • Not Available

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        1257

        Very Good

        833

        Good

        238

        Poor

        69

        Terible

        74

        Excellent

        12

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more

        FluentStream Technologies has garnered significant praise for its seamless integration with Salesforce, auto attendants, call recording, and analytics features. Customers appreciate the ...Read more

        Pros and Cons
        • Easy to use with an intuitive interface requiring minimal technical expertise.

        • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

        • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

        • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

        • Strong integration capabilities with third-party tools (e.g., G Suite, Tableau, Power BI) and other Zoho apps in one seamless ecosystem.

        • Limited scalability and depth for larger businesses with more complex requirements.

        • Marketplace offers fewer advanced apps or connectors compared to competitors.

        • Initial setup and customization can be overwhelming without proper guidance for some users.

        • Integrates with popular tools like Salesforce, offers call recording, and analytics features, enhancing workflow efficiency.

        • Stellar customer service with responsive help available, making it easy to navigate and resolve any queries or issues.

        • Cost-effective solution compared to competitors, providing reliable service and support.

        • User-friendly dashboard and intuitive features, including auto-attendant capabilities and call management tools.

        • Customizable options for IVR, call flows, and contact center infrastructure, catering to diverse business needs.

        • Some users experienced occasional issues like call forwarding failures.

        • Limited mobile app functionality, particularly after iOS updates, impacting full usage on smartphones.

        • Growing pains in terms of company development with possible minor disruptions and work overload.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Amazon

        Amazon

        EuroKids

        EuroKids

        HotStar

        HotStar

        Vornado

        Vornado

        Galvanize

        Galvanize

        Homewatch Care Givers

        Homewatch Care Givers

        Media and Screenshots

        Screenshots
        CRM bot teams up zia

        4 Screenshots

        Emergency Route

        6 Screenshots

        Videos
        video-0

        1 Videos

        video-0

        6 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Zoho CRM offers Free Trial, but FluentStream does not.

        Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        FluentStream is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Zoho CRM Starts at $9/user/month when yearly whereas for FluentStream Starts at $20/User/Month.

        Some top alternatives to Zoho CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Vendasta, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

        Some top alternatives to FluentStream includes CloudTalk, Dialpad Talk, Jive Voice, Vonage Business, 4PSA VoipNow, MightyCall, Ringover, Continent Telecom IP PBX, Comcast Business VoiceEdge, CloudPhone and OpenPhone.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].