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Compare Zoho CRM vs Aircall

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Aircall - Contact Center Operations Software
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Overview

Description

Zoho CRM (Customer Relationship Management) has a simple interface that works as hard as you do. With its intuitive drag and drop functionality, CRM Software makes it easy to share your ... Read More

Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool ... Read More

Entry Level Pricing
  • Starts from $14 , Billed Yearly
  • Starts from $30
Free Trial Availability
Spotsaas Score

9.8/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $14 , Billed Yearly
        • $30
        Pricing Pans
        • Not Available
        Pricing Pagezoho-crm pricingaircall pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        1257

        Very Good

        833

        Good

        238

        Poor

        69

        Terible

        74

        Excellent

        782

        Very Good

        64

        Good

        12

        Poor

        8

        Terible

        31

        Expert's Review generated by AI

        Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Easy to use with an intuitive interface requiring minimal technical expertise.

        • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

        • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

        • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

        • Strong integration capabilities with third-party tools (e.g., G Suite, Tableau, Power BI) and other Zoho apps in one seamless ecosystem.

        • Limited scalability and depth for larger businesses with more complex requirements.

        • Marketplace offers fewer advanced apps or connectors compared to competitors.

        • Initial setup and customization can be overwhelming without proper guidance for some users.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Amazon

        Amazon

        EuroKids

        EuroKids

        HotStar

        HotStar

        Subsync

        Subsync

        AirTreks

        AirTreks

        Infinityn

        Infinityn

        Media and Screenshots

        Screenshots
        CRM bot teams up zia

        4 Screenshots

        Activity Feed

        3 Screenshots

        Videos
        video-0

        1 Videos

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Zoho CRM and Aircall offer a Free Trial.

        Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Aircall is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Pricing for Zoho CRM Starts at $14/User/Month when Billed Yearly whereas for Aircall Starts at $30/User/Month.

        Some top alternatives to Zoho CRM includes Pipedrive, Freshsales, Salesflare, Close, Vendasta, Keap, Zoho One, Hubspot Marketing Hub, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

        Some top alternatives to Aircall includes Novanet Cloud Contact Center, CloudTalk, HoduCC, Call Center Studio, Dialpad Contact Center, 3CX, Vonage Contact Center and RingCentral Contact Center.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].