Compare Zoho Analytics (Zoho Reports) vs Zoho Desk vs Zendesk Support vs Tidio Helpdesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zoho Analytics (Zoho Reports) (157) Get Quote Get Quote	Zoho Desk (4147) Visit website Visit Website *sponsored

Overview
Affiliate Disclosure

Description	Zoho Analytics is a cloud-based business intelligence software, built to securely bring all the data together to ensure that business are making the right decisions. Zoho Analytics offers ... Read More	Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More
Entry Level Pricing	Starts from $24 , Billed Yearly	Starts from $7 , yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.0/10	9.7/10
User Ratings	4.4 (357)	4.4 (3462)
	Get Quote	Visit website

Software Demo

Demo	View demo	View demo

Features

Total Features	16 Features	27 Features
Unique Features
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Pricing

Pricing Option
Starting From	$24 , Billed Yearly	$7 , yearly
Pricing Plans	Basic Get Started $24/month billed yearly $30/month 2 Users 0.5 Million Rows Show more + Standard Get Started $48/month billed yearly $60/month 5 Users Show more + Premium Get Started $115/month billed yearly $145/month 15 Users Show more + Browse all pricing plans	Express $9 /user/month Get Started Small business essentials: Email Social media Show more + Standard $20 /user/month Get Started Everything in Express + Live chat (Business Messaging) Instant messaging Show more + Professional $35 /user/month Get Started Everything in Standard + Telephony Blueprints Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Visit Website

User Reviews

User Ratings	4.4 (based on 357 reviews)	4.4 (based on 3462 reviews)
Rating Distribution	Excellent 99 Very Good 43 Good 10 Poor 2 Terible 3	Excellent 2628 Very Good 1272 Good 213 Poor 15 Terible 19
Expert's Review generated by AI	Zoho One is a comprehensive suite of integrated business applications that have garnered positive feedback from users. The seamless integration of various apps within Zoho One stands out as a key ...Read more	Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ...Read more
Pros and Cons	Integration of multiple apps and seamless data sharing enhance productivity and analysis capabilities. Easy-to-use interface with drag-and-drop functionality makes report creation accessible to users of all technical levels. Provides a comprehensive suite of solutions in one place, catering to various business needs. Offers a wide range of data connectors and allows for easy data visualization and insightful reporting. Customizable reports and dashboards that help in making informed decisions and tracking key metrics efficiently. Initial setup and configuration may require time and effort for some users. Limitations in deep queries and certain integration issues might be encountered. Some users find the user interface not very elegant and call for updated interfaces.	Easily integrates with Zoho applications and third-party tools, enhancing workflow automation. Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations. Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard. Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses. Although mobile support is available, certain functionalities may be more limited compared to the desktop version. Configuring advanced features and integrations may require time and technical knowledge.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Zoho Books 4.5 (565 reviews)	Zoho Books 4.5 (565 reviews) Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews)

Customers

Customers	Amazon HP Hyundai	NHS Rogers ESSILOR

Media and Screenshots

Screenshots	10 Screenshots	4 Screenshots
Videos	4 Videos	4 Videos

Alternatives

Alternatives	iDashboards 3.7 Entrinsik Informer 4.7 Sisense 4.5	Zendesk Support 4.3 Tidio Helpdesk ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zoho Analytics (Zoho Reports) and Zoho Desk offer a Free Trial.

Zoho Analytics (Zoho Reports) is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Zoho Analytics (Zoho Reports) Starts at $24/Month when Billed Yearly whereas for Zoho Desk Starts at $7/user/month when yearly.

Some top alternatives to Zoho Analytics (Zoho Reports) includes iDashboards, Entrinsik Informer, Sisense, Tableau, Dundas BI, SAS Business Intelligence, Panintelligence, WovVBI, ibi Analytics Platform and Zoomdata.

Some top alternatives to Zoho Desk includes Zendesk Support, Tidio Helpdesk, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zoho Analytics (Zoho Reports) vs Zoho Desk vs Zendesk Support vs Tidio Helpdesk

Zoho Analytics (Zoho Reports)

Zoho Desk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure