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Compare Zendesk Talk vs Agile CRM vs Thryv vs Salesforce Sales Cloud

Zendesk Talk - Call Center Software
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Overview

Description

Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for ... Read More

Agile CRM is a market leading CRM system for managing and growing your business . It includes modules for sales force automation, customer service automation, marketing automation, accounts ... Read More

Entry Level Pricing
  • Starts from $9
  • Starts from $9.99 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.0/10

8.9/10

User Ratings

4.3

(39)
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Software Demo

Demo

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Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9
          • $9.99 , Billed Yearly
          Pricing Plans
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          4.3

          (based on 39 reviews)

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          989

          Very Good

          115

          Good

          27

          Poor

          13

          Terible

          51

          Expert's Review generated by AI

          No Expert ai Review available for the product

          This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, ...Read more

          Pros and Cons
          • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

          • Live chat feature is highly effective, providing real-time and efficient problem resolution.

          • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

          • Affordable pricing for a CRM tool with robust support and functionality.

          • Easy-to-use interface appreciated by new users, and functionalities are useful for SMEs and businesses transitioning to Agile CRM.

          • Some specific functionality limitations, particularly regarding event reporting and sales team management.

          • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

          • Some users reported uncertainty in the resolution's effectiveness immediately after receiving advice.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          Voice channels

          2 Screenshots

          Dashboard

          3 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zendesk Talk offers Free Trial, but Agile CRM does not.

          Zendesk Talk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Agile CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Zendesk Talk Starts at $9/User/Month whereas for Agile CRM Starts at $9.99/User/Month when Billed Yearly.

          Some top alternatives to Zendesk Talk includes Nextiva, TalkDesk, uContact, HoduCC, Call Center Studio, TelebuHub, Zendesk Support, VoxDesk, Zendesk Chat and Freshdesk Contact Center (Formerly Freshcaller).

          Some top alternatives to Agile CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Hubspot Marketing Hub, ClickUp, Freshsales, Salesforce, HubSpot CRM, CompanyHub CRM, GoCRM, Keap, SalesCRM, Zoho CRM Plus and CRM.io by 500apps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].