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Compare Zendesk Support vs Yotpo

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Yotpo is a powerful feedback and rating solution that enables businesses of all sizes to gain valuable customer insights and drive revenue at the same time. The platform's AI-driven tools ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.2/10

9.1/10

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

18 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • Not Available
          Pricing Pans
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagezendesk-support pricingyotpo pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Excellent

          297

          Very Good

          14

          Good

          10

          Poor

          3

          Terible

          12

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Yotpo is a standout review platform that truly excels in showcasing customer feedback effectively. Users appreciate the insightful analytics that highlight key features and aid in better ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Yotpo provides excellent analytics to showcase reviews effectively and highlight popular features.

          • The Support Team at Yotpo is dedicated, helpful, and plays a key role in successful implementation.

          • Yotpo offers third-party integration for seamless connectivity with other platforms, enhancing functionality.

          • The loyalty rewards feature in Yotpo facilitates honest feedback collection and customer satisfaction monitoring.

          • Yotpo consolidates multiple useful features in one app, simplifying customer service enhancement.

          • Some users find the richness of features in Yotpo, especially customizations, overwhelming without adequate guidance.

          • Limited selection of additional apps and connectors in the Yotpo Marketplace may restrict access to advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Siemens

          Siemens

          LUSH

          LUSH

          Missouri Star

          Missouri Star

          GoPro

          GoPro

          esurance

          esurance

          Steve Maden

          Steve Maden

          Media and Screenshots

          Screenshots
          Zendesk

          2 Screenshots

          Yotpo screenshot

          1 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zendesk Support offers Free Trial, but Yotpo does not.

          Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

          Yotpo is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Zendesk Support begins at $19/user/month when yearly, while pricing details for Yotpo are unavailable.

          Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Some top alternatives to Yotpo includes ReviewBuzz, ReviewInc, Reputation.com, Trustpilot, Review Showcase, Revi, Reputation Studio, ReviewRev, ReviewGain and Bazaarvoice.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].