spotsaas-logo
Get Listed

Compare Zendesk Support vs Revamp CRM vs Thryv vs Salesforce Sales Cloud

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Revamp CRM is a cloud-based software that helps you manage and grow your business. It comes with all standard features required for a smooth start with CRM, and also has some of the top ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Starts from $19
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.2/10

8.2/10

User Ratings

4.2

(27)
Get Quote

Software Demo

Demo

Features

Total Features

29 Features

13 Features

Unique Features
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • $19
          Pricing Plans
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Excellent

          12

          Very Good

          3

          Good

          2

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more

          Revamp CRM is a standout product for businesses seeking an all-in-one platform to manage sales, marketing, and customer relations. A consistent theme across user reviews is its intuitive and ...Read more

          Pros and Cons
          • It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.

          • By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.

          • The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.

          • Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.

          • While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.

          • Cost-effective solution, combining sales and marketing tools into one product, significantly reducing costs and creating synergies.

          • Easy-to-use interface with intuitive navigation, enabling quick onboarding for non-technical users and new employees.

          • Seamless ecommerce integration, particularly with platforms like BigCommerce, improving customer monitoring and sales tracking.

          • All-in-one CRM functionality, streamlining sales, marketing, and contact management in one centralized system.

          • Lack of or unreliable automation features, a critical need for some users to enhance productivity.

          • Limited social media integration and lack of quotes/proposal features, which restrict some advanced sales and marketing capabilities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Uber

          Uber

          Siemens

          Siemens

          Shopify

          Shopify

          No Customers information available.

          Media and Screenshots

          Screenshots
          Zendesk

          5 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zendesk Support and Revamp CRM offer a Free Trial.

          Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

          Revamp CRM is designed for Freelancers, Medium Business and Small Business.

          Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Revamp CRM Starts at $19/User/Month.

          Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Some top alternatives to Revamp CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Salesforce, GoCRM, SalesCRM, SimpleCRM, CRM.me, OutreachCRM, Client Book CRM, DigitalCRM.com, Cool Life CRM and CRM.io by 500apps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].