Yes, both Zendesk Support and Nicereply offer a Free Trial.
Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.
Nicereply is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Nicereply Starts at $39/Month when Billed Yearly.
Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.
Some top alternatives to Nicereply includes SurveyMonkey, QuestionPro, SightMill, SurveySparrow, Couchsurvey, SurveyRock, Cognito Forms, Liveform, SatisMeter, SmileBack and Simplesat.