spotsaas-logo
Get Listed

Compare Zendesk Support vs Nicereply

Overview

Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Offering the best of online survey and feedback software, Nicereply's intuitive system is easy to set-up, managed and report on. Plus, with Business Manager – it can personalize the ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Starts from $39 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.2/10

8.7/10

User Ratings
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

18 Features

13 Features

Unique Features
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • $39 , Billed Yearly
          Pricing Pans
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans
          Pricing Pagezendesk-support pricingnicereply pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote

          User Reviews

          User Ratings

          4.5

          (based on 985 reviews)

          Rating Distribution

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Siemens

          Siemens

          LUSH

          LUSH

          Missouri Star

          Missouri Star

          FreshBooks

          FreshBooks

          Hubspot

          Hubspot

          Lenovo

          Lenovo

          Media and Screenshots

          Screenshots
          Zendesk

          2 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zendesk Support and Nicereply offer a Free Trial.

          Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

          Nicereply is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Nicereply Starts at $39/Month when Billed Yearly.

          Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Some top alternatives to Nicereply includes SurveyMonkey, QuestionPro, SightMill, SurveySparrow, Couchsurvey, SurveyRock, Cognito Forms, Liveform, SatisMeter, SmileBack and Simplesat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].