Compare Wrike vs Salesforce Service Cloud vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Wrike (1936) Get Quote Get Quote	Salesforce Service Cloud (780) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Wrike is a web-based project management software designed to enhance team collaboration, streamline workflows, and boost productivity. It provides real-time visibility into project ... Read More	Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More
Entry Level Pricing	Starts from $0 , monthly	Starts from $25 , yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.2/10	9.6/10
User Ratings	4.1 (5778)	4.6 (1867)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	48 Features	17 Features
Unique Features
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Pricing

Pricing Option
Starting From	$0 , monthly	$25 , yearly
Pricing Plans	Not Available	Starter Suite $25 /user/month Get Started Dynamic Email Marketing and Analytics Out-of-the-box Sales Processes Seamless Customer Service Show more + Pro Suite $100 /user/month Get Started Everything in Starter plus Enhanced; Real-Time Chat Greater Customization and Automation Sales Quoting and Forecasting Show more + Enterprise $165 /user/month Get Started AI for Customer Service Self-Service Help Center Workflow Automation Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 5778 reviews)	4.6 (based on 1867 reviews)
Rating Distribution	Excellent 1457 Very Good 350 Good 78 Poor 22 Terible 29	Excellent 774 Very Good 6 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Wrike has undoubtedly established itself as a standout project management tool, particularly for businesses looking for an efficient and user-friendly solution. Its intuitive design, effective ...Read more	No Expert ai Review available for the product
Pros and Cons	Easy-to-use interface with drag-and-drop functionality, providing seamless task management and organization. Flexible and customizable, allowing teams to tailor the tool to diverse project needs and workflows. Collaborative features like dashboards, @mention tagging, and real-time updates improve communication and accountability. Gantt charts and advanced reporting enable efficient project tracking and professional presentation. Integrations with email, Chrome, Outlook, Google Calendar, and Office 365 streamline workflows. Difficult to navigate for beginners with a steep learning curve for mastering advanced functionalities. Limited high-level dashboard structures for managing multi-layered teams and subteams, leading to clutter in larger projects. Gantt charts lack sophistication compared to other tools and may fall short for advanced charting needs.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Miro 4.7 (7384 reviews) Harvest 4.5 (909 reviews)	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)

Customers

Customers	Walmart Siemens Airbnb	Ticketmaster IBM NBC

Media and Screenshots

Screenshots	3 Screenshots	4 Screenshots
Videos	5 Videos	1 Videos

Alternatives

Alternatives	Quickbase 4.2 Smartsheet 4.1 ClickUp 4.4	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Wrike and Salesforce Service Cloud offer a Free Trial.

Wrike is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Wrike Starts at $0/user/month when monthly whereas for Salesforce Service Cloud Starts at $25/user/month when yearly.

Some top alternatives to Wrike includes Quickbase , Smartsheet, ClickUp, Zoho Projects, Jira, Basecamp, Trello, TeamGantt, monday.com, Asana, Teamwork, ProjectManager.com, Microsoft Project and ProWorkflow.

Some top alternatives to Salesforce Service Cloud includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Wrike vs Salesforce Service Cloud vs Zendesk Support vs Zoho Desk

Wrike

Salesforce Service Cloud

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure