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Compare Wix vs ClickDesk vs ZoomInfo Chat

Wix - Website Builder Software
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ClickDesk - Live Chat Software
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Overview

Description

Wix is a cloud-based website builder platform that allows you to create professional websites for business, personal or charitable use. It is easy to learn and use, and you can do it all ... Read More

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More

Entry Level Pricing
  • Starts from $14
  • Starts from $12.99 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

9.7/10

9.1/10

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

15 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $14
          • $12.99 , Billed Yearly
          Pricing Pans
          • Not Available
          Pricing Pagewix pricingclickdesk pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2865

          Very Good

          341

          Good

          96

          Poor

          71

          Terible

          607

          Excellent

          37

          Very Good

          39

          Good

          4

          Poor

          1

          Terible

          3

          Expert's Review generated by AI

          Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web ...Read more

          ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more

          Pros and Cons
          • Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.

          • Offers significant creative freedom with customizable options, moving beyond rigid templates.

          • Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.

          • Rapid response times for customer service inquiries, often within minutes.

          • Provides step-by-step guidance, live chat support, and visual aids like screenshots to simplify problem-solving.

          • Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.

          • The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.

          • For complete beginners, some advanced features or technical integrations might feel overwhelming without direct assistance.

          • Facilitates easy and effective communication with clients, enhancing customer service and satisfaction.

          • User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training.

          • Affordable pricing for the range of features provided, making it accessible to businesses of various sizes.

          • Integration with popular business applications, enhancing productivity and workflow efficiency.

          • Combination of chat, helpdesk, call, and social engagement features, offering comprehensive solutions in one platform.

          • Occasional issues with slow customer support response times, leading to delays in issue resolution.

          • Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage.

          • Complexity in mastering all features, especially for newer users, requiring time to grasp full capabilities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Mirantis

          Mirantis

          Smart Tuition

          Smart Tuition

          Manage Protect

          Manage Protect

          Media and Screenshots

          Screenshots

          No screenshots available.

          Live Chat screenshot

          4 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Wix offers Free Trial, but ClickDesk does not.

          Wix is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Wix Starts at $14/Month whereas for ClickDesk Starts at $12.99/User/Month when Billed Yearly.

          Some top alternatives to Wix includes Unbounce, VWO Deploy, WordPress, SITE123, Squarespace, Webflow, Builder, Website.com, GoDaddy Website Builder and WebBoss.

          Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].