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Compare Vonage Contact Center vs Zultys MXIE

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Vonage Contact Center - Contact Center Operations Software

Vonage Contact Center

(70)
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Zultys MXIE - Contact Center Operations Software

Zultys MXIE

(28)
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Overview
Affiliate Disclosure

Description

Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service ... Read More

Zultys Contact Center Operations Software offers innovative features that bring benefits to the business and helps user to stay ahead of competition. With enhanced analytics, mobility, ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

3.3

(110)

3.9

(53)
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Pricing

Pricing Option
      Pricing Plans
      • Not Available
      • Not Available
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Not Available
      Get Quote
      Get Quote

      User Reviews

      User Ratings

      3.3

      (based on 110 reviews)

      3.9

      (based on 53 reviews)
      Rating Distribution

      Excellent

      40

      Very Good

      26

      Good

      4

      Poor

      0

      Terible

      0

      Excellent

      13

      Very Good

      9

      Good

      5

      Poor

      0

      Terible

      1

      Expert's Review generated by AI

      Vonage Contact Center, formerly known as NewVoiceMedia, shines as a user-friendly solution that seamlessly integrates with Salesforce, making it a solid choice for sales phone systems. Users ...Read more

      No Expert ai Review available for the product

      Pros and Cons

      • Seamless integration with Salesforce, enhancing workflow efficiency for sales teams.

      • Excellent customer service and support, providing prompt assistance and guidance during implementation.

      • Easy to use, intuitive interface, allowing smooth operation for businesses.

      • Reliable call connectivity and functionalities, such as SMS, chat, and call reporting.

      • Scalability and flexibility in adapting to changing business needs and growth.

      • Some users find the system too technical, suggesting a better user interface for improved usability.

      • Limited marketplace selection for additional apps and connectors, impacting advanced functionality options.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Integrations

      Integration with other apps
      Microsoft Teams
      Microsoft Teams

      4.3

      (32097 reviews)
      Salesforce
      Salesforce

      4.3

      (31400 reviews)
      Microsoft Dynamics 365 for Sales
      Microsoft Dynamics 365 for Sales

      4

      (2319 reviews)

      No Integration information available.

      Media and Screenshots

      Videos
      video-0

      2 Videos

      video-0

      3 Videos

      Alternatives

      Alternatives
      FIVE CRM - CRM Software
      FIVE CRM
      uContact - Call Center Software
      uContact

      4.9

      Call Center Studio - Call Center Software
      Call Center Studio

      4.7

      uContact - Call Center Software
      uContact

      4.9

      ZIWO - Call Center Software
      ZIWO

      4.7

      NICE inContact CXone - Contact Center Operations Software
      NICE inContact CXone

      4.2

      Add to Compare

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither Vonage Contact Center nor Zultys MXIE offers a free trial.

      Vonage Contact Center is designed for Large Enterprises, Medium Business and Small Business.

      Zultys MXIE is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both Vonage Contact Center and Zultys MXIE are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to Vonage Contact Center includes FIVE CRM, uContact, Call Center Studio, Aircall, UJET, VCC Live, Zultys MXIE, ice Contact Center, RingCentral Contact Center and Focus Contact Center.

      Some top alternatives to Zultys MXIE includes uContact, ZIWO, NICE inContact CXone, 3CX, ice Contact Center, RingCentral Contact Center, Focus Contact Center, Vocantas Communicate, i2x and CallMatrix.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA