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Compare Volusion vs Salesforce Service Cloud vs Zendesk Support vs Zoho Desk

Volusion - Drop Shipping Software
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Overview

Description

Volusion is a drop shipping platform that allows you to create an online storefront for free, and then sell products from virtually any supplier. volusion's powerful back-end makes it easy ... Read More

Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More

Entry Level Pricing
  • Starts from $26.10 , Billed Yearly
  • Starts from $25 , yearly
Free Trial Availability
Spotsaas Score

8.4/10

9.6/10

User Ratings
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Software Demo

Demo

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Features

Total Features

4 Features

17 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $26.10 , Billed Yearly
          • $25 , yearly
          Pricing Plans
          • Personal

            • Online Sales Per Year : $50000

            • No Transaction Fees

            • Staff Accounts : 1

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          • Professional

            • Online Sales Per Year: $100000

            • Includes features of Personal plan, plus

            • Staff Accounts: 5

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          • Business

            • Online Sales Per Year: $500000

            • Includes features of Professional plan, plus

            • Staff Accounts: 15

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          • Browse all pricing plans
          • Starter Suite

            $25

            /user/month

            • Dynamic Email Marketing and Analytics

            • Out-of-the-box Sales Processes

            • Seamless Customer Service

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          • Pro Suite

            $100

            /user/month

            • Everything in Starter plus Enhanced; Real-Time Chat

            • Greater Customization and Automation

            • Sales Quoting and Forecasting

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          • Enterprise

            $165

            /user/month

            • AI for Customer Service

            • Self-Service Help Center

            • Workflow Automation

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          99

          Very Good

          61

          Good

          30

          Poor

          21

          Terible

          31

          Excellent

          774

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Volusion, an e-commerce platform with a long-standing presence in the market, offers a solid entry point for small and medium-sized businesses aiming to establish an online store. Its ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Simple and beginner-friendly e-commerce platform with easy setup, ideal for small businesses and non-technical users.

          • Offers customizable templates to quickly create aesthetically pleasing websites.

          • Functions such as inventory management, order processing, and real-time payment collection streamline online store operations.

          • Reliable customer support with helpful representatives addressing various technical issues (although limited by pricing tier).

          • Suitable for niche markets and smaller operations thanks to its built-in stability and SEO features.

          • Expensive pricing plans and hidden charges (e.g., bandwidth overages, SSL certificates, premium themes) make it less affordable, especially for small businesses and startups.

          • Outdated codebase, limited features, and lack of scalability for larger or highly competitive businesses.

          • Lack of a proper blogging feature and poor third-party app marketplace, limiting advanced functionality and marketing capabilities.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Real Good Gum

          Real Good Gum

          Rock N Threads

          Rock N Threads

          Sesame Street Live

          Sesame Street Live

          Ticketmaster

          Ticketmaster

          IBM

          IBM

          NBC

          NBC

          Media and Screenshots

          Screenshots
          Connect Volusion with Printful

          5 Screenshots

          service cloud

          4 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Volusion and Salesforce Service Cloud offer a Free Trial.

          Volusion is designed for Freelancers, Medium Business and Small Business.

          Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Volusion Starts at $26.10/Month when Billed Yearly whereas for Salesforce Service Cloud Starts at $25/user/month when yearly.

          Some top alternatives to Volusion includes Spocket, Easyship, Spark Shipping, Dropshipper, Dropified, Zendrop, Shopify Plus, 2Ship, Shopify, Dropship SPY, Fulfill and Sell.xyz.

          Some top alternatives to Salesforce Service Cloud includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].