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Compare UVdesk vs osTicket vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

UVdesk - Help Desk Software

UVdesk

(82)
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osTicket - Help Desk Software

osTicket

(42)
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Overview
Affiliate Disclosure

Description

UVdesk is simple to use, feature rich help desk software that helps to increase customer service. UVdesk can handle both internal and external customer requests with ease. With the ... Read More

osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps ... Read More

Entry Level Pricing
  • Starts from $16 , Billed Yearly
  • Starts from $9
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.3/10

9.6/10

User Ratings

4.6

(72)

4.3

(56)
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Software Demo

Demo

View demo

View demo

Features

Total Features

16 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $16 , Billed Yearly
          • $9
          Pricing Pans

          • Open Source

            Get Started

            • Number of Agents : Unlimited

            • Security

            • Company Setting

            Show more +

          • Pro

            Get Started

            • Number of Agents : 2

            • Includes features of Basic plan, plus

            • eCommerce Multi-Channel Integration

            Show more +

          • Enterprise

            Get Started

            • Number of Agents : 2

            • Includes everything in Pro plan, plus

            • Full Portal Customization, uvdesk

            Show more +

          • Not Available
          Pricing Pageuvdesk pricingosticket pricing
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          4.6

          (based on 72 reviews)

          4.3

          (based on 56 reviews)
          Rating Distribution

          Excellent

          78

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          2

          Excellent

          31

          Very Good

          8

          Good

          2

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps
          WordPress
          WordPress

          4.1

          (25641 reviews)
          PrestaShop
          PrestaShop

          4

          (699 reviews)
          CS-Cart
          CS-Cart

          4.6

          (115 reviews)
          Jira
          Jira

          4.4

          (17380 reviews)
          Wix
          Wix

          3.2

          (13774 reviews)
          GitHub
          GitHub

          4.6

          (7709 reviews)

          Customers

          Customers
          Viddly

          Viddly

          Banksocial

          Banksocial

          Inxide

          Inxide

          No Customers information available.

          Media and Screenshots

          Screenshots
          Setup

          2 Screenshots

          Custom Fields screenshot

          11 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

          Alternatives

          Alternatives
          Zoho Desk - Help Desk Software
          Zoho Desk

          4.4

          Zendesk Support - Help Desk Software
          Zendesk Support

          4.3

          ManageEngine ServiceDesk Plus - Service Desk Software
          ManageEngine ServiceDesk Plus

          4.2

          Zoho Desk - Help Desk Software
          Zoho Desk

          4.4

          Zendesk Support - Help Desk Software
          Zendesk Support

          4.3

          ManageEngine ServiceDesk Plus - Service Desk Software
          ManageEngine ServiceDesk Plus

          4.2

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both UVdesk and osTicket offer a Free Trial.

          UVdesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          osTicket is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Pricing for UVdesk Starts at $16/Month when Billed Yearly whereas for osTicket Starts at $9/User/Month.

          Some top alternatives to UVdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshdesk, Deskero, HelpDesk, osTicket, Desky, EngageBay Helpdesk System, ReadyDesk, Sitehelpdesk, Support.cc by 500apps, EpicPxls and BoldDesk.

          Some top alternatives to osTicket includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, HelpDesk, SysAid, UVdesk, Jitbit Helpdesk, eStreamDesk, ReadyDesk, Spiceworks Help Desk, HESK, BoldDesk and GLPI.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA