Compare Twilio Flex vs Trakdesk vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Twilio Flex (111) Get Quote Get Quote	Trakdesk (2) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Twilio Flex is a cloud communication platform for building communications applications for web, desktop and mobile devices. It's quick to implement with no hardware or software to install. ... Read More	Trakdesky is a ticketing system designed for help desk and support staff from the corporate level to stand alone software vendors. Give customers a great experience when they have trouble ... Read More
Entry Level Pricing	Starts from $1	Starts from $9.99 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	Not Available	8.6/10
User Ratings	2.5 (447)	4.5 (1)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	14 Features
Unique Features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$1	$9.99 , Billed Yearly
Pricing Pans	Not Available	Starter Get Started Email to ticket Custom Domain Ticket Time Tracking Show more + Professional Get Started Includes features of Starter plan, plus Announcements Multiple Business Hours Show more + Business Get Started Includes features of Professional plan, plus Game Mechanics Portal Customization Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	2.5 (based on 447 reviews)	4.5 (based on 1 reviews)
Rating Distribution	Excellent 23 Very Good 12 Good 3 Poor 4 Terible 69	Excellent 2 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Stripe Payments 4.5 (2947 reviews) TeamViewer 3.9 (12204 reviews) Business Hangouts 4.4 (226 reviews)

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	No screenshots available.
Videos	3 Videos	1 Videos

Alternatives

Alternatives	CometChat 4.5 CloudTalk 4.4 Five9 4.1	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Twilio Flex and Trakdesk offer a Free Trial.

Twilio Flex is designed for Large Enterprises and Medium Business.

Trakdesk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Twilio Flex Starts at $1/User whereas for Trakdesk Starts at $9.99/User/Month when Billed Yearly.

Some top alternatives to Twilio Flex includes CometChat, CloudTalk, Five9, 3CX, Genesys PureConnect, MSG91, Infobip, Cloudonix, CommPeak, CloudContactAI and Messenger Communication Platform.

Some top alternatives to Trakdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Helprace, ReadyDesk, Sitehelpdesk, HESK, Help Desk Premier and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Twilio Flex vs Trakdesk vs Zoho Desk vs Zendesk Support

Twilio Flex

Trakdesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure