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Compare Trustpilot vs Gorgias vs Zoho Desk vs Zendesk Support

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Gorgias - Help Desk Software
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Overview

Description

Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify ... Read More

The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help ... Read More

Entry Level Pricing
  • Starts from $200
  • Starts from $10
Free Trial Availability
  • No free trial
Spotsaas Score

9.8/10

9.6/10

User Ratings

4.3

(87)
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Features

Total Features

7 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $200
          • $10
          Pricing Pans
          • Not Available
          • Starter

            • 50 billable tickets / month (+ $0.40 / extra ticket)

            • 3 user seats

            • 2 social media channels: Facebook, Instagram

            Show more +

          • Basic

            • 300 billable tickets / month (+ $40 / 100 extra tickets)

            • Up to 500 user seats

            • 2 social media channels: Facebook, Instagram

            Show more +

          • Pro

            • 2,000 billable tickets / month (+ $36 / 100 extra tickets)

            • Up to 500 user seats

            • 2 social media channels: Facebook, Instagram

            Show more +

          • Browse all pricing plans
          Pricing Pagetrustpilot pricinggorgias pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          10126

          Very Good

          24

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          372

          Very Good

          116

          Good

          6

          Poor

          2

          Terible

          1

          Expert's Review generated by AI

          Trustpilot has garnered high praise over the past year for its user-friendly platform and excellent service. Users appreciate the ease of navigation, colorful layout, and the extensive selection ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Easy to use site, colorful, explanatory, and useful.

          • Great service with fast response time.

          • Allows honest reviews for informed decision-making.

          • Trustworthy and accurate platform for reviews.

          • Helps in keeping consumers safe online.

          • Some extreme opinions can flood the platform, affecting the credibility of reviews.

          • Limited customization options and advanced functionalities in the platform.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Marine Layer

          Marine Layer

          Comme Avant

          Comme Avant

          Bokksu

          Bokksu

          Media and Screenshots

          Screenshots
          Trustpilot Demo - Review Dashboard

          4 Screenshots

          Gorgias

          4 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Gorgias offers Free Trial, but Trustpilot does not.

          Trustpilot is designed for Large Enterprises, Medium Business and Small Business.

          Gorgias is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Trustpilot Starts at $200/Month whereas for Gorgias Starts at $10.

          Some top alternatives to Trustpilot includes ReviewBuzz, Reputation.com, Critique, Review Tool, Shopper Approved, FreshReview, Reeview and ReviewGain.

          Some top alternatives to Gorgias includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Reamaze, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Desky, eStreamDesk, Salesforce Service Cloud, HelpdeskEddy and Trakdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].