Compare Trello vs Help Scout vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Trello (3990) Get Quote Get Quote	Help Scout (325) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Trello is a flexible project management application that organizes your projects into boards. Each card can be easily moved from one column to another to prioritize tasks and keep you in ... Read More	Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with ... Read More
Entry Level Pricing	Starts from $5 , Billed Yearly	Starts from $20 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.3/10	9.7/10
User Ratings	4.3 (34350)	4.4 (741)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	17 Features	15 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$5 , Billed Yearly	$20 , Billed Yearly
Pricing Plans	Free Get Started Unlimited cards Up to 10 boards per Workspace Unlimited Power-Ups per board Show more + Standard Get Started Includes features of Free plan, plus Unlimited boards Advanced checklists Show more + Premium Get Started Includes features of Standard plan, plus Views: Calendar, Timeline, Table, Dashboard, and Map Workspace views: Table and Calendar Show more + Browse all pricing plans	Standard Get Started 2 Mailboxes (Additional Mailboxes are $10 each per month) 1 Docs site (Additional Docs sites are $20 each per month) Add up to 25 users (Add up to 25 users on Standard at $20/month each, billed Yearly) Show more + Plus Get Started Includes features of Standard plan, plus 5 Mailboxes (Additional Mailboxes are $10 each per month) 2 Docs sites (Additional Docs sites are $20 each per month) Show more + Pro Get Started Includes features of Plus plan, plus 25 Mailboxes (Additional Mailboxes are $10 each per month) 10 Docs sites (Additional Docs sites are $20 each per month) Show more +
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 34350 reviews)	4.4 (based on 741 reviews)
Rating Distribution	Excellent 2995 Very Good 814 Good 146 Poor 22 Terible 13	Excellent 237 Very Good 67 Good 11 Poor 5 Terible 5
Expert's Review generated by AI	Trello continues to establish itself as a leading tool for task and project management, praised for its simplicity, user-friendly interface, and versatile functionality. Its visually appealing ...Read more	No Expert ai Review available for the product
Pros and Cons	User-friendly and intuitive interface, making it easy for both new and experienced users to operate with minimal setup time. Excellent tool for task organization with Kanban-style boards, drag-and-drop functionality, and customizable labels. Simplifies team collaboration, enabling seamless knowledge sharing and task delegation even in remote or shift-based work environments. Supports project tracking with features like checklists, due dates, color-coded alerts, and real-time updates to enhance productivity and clarity. Adaptable for different use cases, from personal task management to complex team projects, with sufficient functionality even in the free version. Limited capability for handling large or complex projects due to the lack of advanced features compared to specialized project management tools. Archived tasks and boards are difficult to retrieve or review, causing frustration for long-term task tracking. Reporting and analytics features are basic, lacking in-depth insights needed for more comprehensive project management.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Aha! 4.4 (758 reviews) ProdPad 4.3 (104 reviews) Jira 4.4 (17380 reviews)	Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews) Clockify 4.3 (111 reviews)

Customers

Customers	Trello_customers_2 ebay Trello_customers_0	YETI Trello Mixmax

Media and Screenshots

Screenshots	3 Screenshots	7 Screenshots
Videos	4 Videos	3 Videos

Alternatives

Alternatives	Quickbase 4.2 Smartsheet 4.1 ClickUp 4.4	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Trello and Help Scout offer a Free Trial.

Trello is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

Help Scout is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Trello Starts at $5/User/Month when Billed Yearly whereas for Help Scout Starts at $20/User/Month when Billed Yearly.

Some top alternatives to Trello includes Quickbase , Smartsheet, ClickUp, Zoho Projects, Freshbooks, Jira, Basecamp, Wrike, monday.com, Asana, Teamwork, ProjectManager.com, Microsoft Project, Worksuite, Trackboard, Quick Base, Todoist, Resource Guru and Height.

Some top alternatives to Help Scout includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, CRMdesk, ReadyDesk, Trakdesk, LabiDesk and HESK.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Trello vs Help Scout vs Zendesk Support vs Zoho Desk

Trello

Help Scout

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure