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Compare TrackDrive vs TalkDesk vs Nextiva

TrackDrive - Call Center Software
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Overview

Description

TrackDrive is the ultimate call tracker for businesses. With its powerful features, it ensures efficient call tracking and automation for all inbound and outbound leads. It allows effective ... Read More

Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $85 , monthly
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

7.8/10

9.8/10

User Ratings
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Features

Total Features

6 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $85 , monthly
          Pricing Pans
          • Not Available
          Pricing Pagetrackdrive pricingtalkdesk pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          2055

          Very Good

          718

          Good

          137

          Poor

          20

          Terible

          32

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more

          Pros and Cons
          • Streamlined service delivery and improved customer experience by providing crucial context details instantly.

          • User-friendly interface with easy access and customization in reporting.

          • Quick and responsive technical support.

          • Effective monitoring of team performance and call metrics.

          • Easy integration with CRM systems for seamless operations.

          • Newcomers may find the rich features overwhelming without proper guidance.

          • Limited advanced functionality due to a restricted selection in the Marketplace.

          • Some users experienced occasional glitches and complexity in usage.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          IBM

          IBM

          Peloton

          Peloton

          Stitch Fix

          Stitch Fix

          Media and Screenshots

          Screenshots

          No screenshots available.

          Zendesk Callbar

          5 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither TrackDrive nor TalkDesk offers a free trial.

          TrackDrive is designed for and undefined.

          TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of TalkDesk begins at $85/user/month when monthly, while pricing details for TrackDrive are unavailable.

          Some top alternatives to TrackDrive includes Nextiva, TalkDesk, CallRail, Calltracks, TeleCapture, Call Tracker, Aircall, Tracking Sales Calls, Trailhub, Calls to Clients and LeadDesk.

          Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].