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Compare ThriveDesk vs Freshdesk vs Zendesk Support vs Zoho Desk

ThriveDesk - Help Desk Software
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Overview

Description

ThriveDesk is the perfect choice for SMBs to showcase their brand, mission and values through excellent customer service. This top-notch software provides customer service teams with a ... Read More

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

Entry Level Pricing
  • Starts from $19 , yearly
  • Starts from $15 , Billed Yearly
Free Trial Availability
Spotsaas Score

8.3/10

9.5/10

User Ratings
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Software Demo

Demo

Features

Total Features

12 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , yearly
          • $15 , Billed Yearly
          Pricing Plans
          • Basic

            $29

            /month

            • For small businesses want to delight their customers

            • Teammates: 2 included

            • Inboxes:1 included

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          • Standard

            $69

            /month

            • For startups and growing business want to level up support

            • Teammates: 5 included

            • Inboxes: 2 included

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          • Unlimited

            $129

            /month

            • Company obsessed with customers experience

            • Teammates: unlimited

            • Inboxes: 5 included

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          • Free

            • Integrated ticketing across email and social

            • Ticket Dispatch

            • Knowledge Base

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          • Growth

            • Includes features of Free plan, plus

            • Automations

            • Collision Detection

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          • Pro

            • Includes features of Growth plan, plus

            • Multiple products

            • Includes up to 5000 Collaborators

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          549

          Very Good

          99

          Good

          11

          Poor

          7

          Terible

          56

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          ThriveDesk_customers_0

          ThriveDesk_customers_0

          ThriveDesk_customers_1

          ThriveDesk_customers_1

          ThriveDesk_customers_2

          ThriveDesk_customers_2

          Pearson

          Pearson

          Bridgestone

          Bridgestone

          Kern High School District

          Kern High School District

          Media and Screenshots

          Screenshots
          Shared Inbox

          5 Screenshots

          Freshdesk

          6 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both ThriveDesk and Freshdesk offer a Free Trial.

          ThriveDesk is designed for Large Enterprises, Medium Business and Small Business.

          Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for ThriveDesk Starts at $19/month when yearly whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.

          Some top alternatives to ThriveDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, Trakdesk, LabiDesk, HESK, BoldDesk and Little SaaS Communication.

          Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].