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Compare TheLoops vs iSupport Software

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

TheLoops - Customer Success Software

TheLoops

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iSupport Software - Service Desk Software

iSupport Software

(21)
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Overview
Affiliate Disclosure

Description

TheLoops is a groundbreaking software platform for intelligent support operations. Its innovative capabilities reduce process training, minimize customer escalation issues and reduce ... Read More

iSupport Software enables businesses of any size to automate their IT help desk and customer service operations. With its intuitive enough interface and unparalleled feature set, this ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.3

(57)
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Software Demo

Demo

TheLoops has not given any software demo yet

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Pricing

Pricing Option
      Pricing Plans
      • Not Available
      • Not Available
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Available
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      User Reviews

      User Ratings

      No reviews available for the product

      4.3

      (based on 57 reviews)
      Rating Distribution

      No reviews available for the product

      Excellent

      9

      Very Good

      11

      Good

      1

      Poor

      0

      Terible

      0

      Expert's Review generated by AI

      No Expert ai Review available for the product

      iSupport Software has garnered positive feedback over the past 12 months, with users highlighting its user-friendly interface and efficient ticket management system. One standout feature is its ...Read more

      Pros and Cons

      • Efficient ticket tracking and management system with unique ticket IDs for easy monitoring.

      • User-friendly interface with efficient filtering features for quick access to tickets.

      • Fully customizable platform for standardizing processes, controls, and dashboards.

      • Effective routing logic for tickets between departments.

      • Customizable views and filters for personalized user experience.

      • Newcomers may find the richness of features overwhelming without adequate support.

      • Limited selection in the Marketplace for advanced apps and connectors, restricting extended functionalities.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews

      Integrations

      Integration with other apps
      Jira
      Jira

      4.4

      (17380 reviews)
      Confluence
      Confluence

      4.1

      (7140 reviews)
      Microsoft Teams
      Microsoft Teams

      4.3

      (32097 reviews)

      No Integration information available.

      Customers

      Customers

      No Customers information available.

      Panasonic

      Panasonic

      Telesat

      Telesat

      The Fresh Market

      The Fresh Market

      Media and Screenshots

      Screenshots

      No screenshots available.

      IncidentScreen

      6 Screenshots

      Videos

      No videos available.

      video-0

      3 Videos

      Alternatives

      Alternatives
      Kustomer - Help Desk Software
      Kustomer

      4.2

      TeamSupport - Help Desk Software
      TeamSupport

      4.4

      SmartSupport - Enterprise Wiki Software
      SmartSupport

      0.5

      Freshservice - Service Desk Software
      Freshservice

      4.4

      ManageEngine ServiceDesk Plus - Service Desk Software
      ManageEngine ServiceDesk Plus

      4.2

      SolarWinds Service Desk - Service Desk Software
      SolarWinds Service Desk

      4.4

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither TheLoops nor iSupport Software offers a free trial.

      TheLoops is designed for Large Enterprises, Medium Business and Small Business.

      iSupport Software is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both TheLoops and iSupport Software are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to TheLoops includes Kustomer, TeamSupport, SmartSupport, ClientSuccess, Custify, Salesmachine, Freshdesk Customer Success (Formely Freshsuccess), iSupport Software, IrisAgent and M Intelligence.

      Some top alternatives to iSupport Software includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, IBM Control Desk, HelpDesk, CRMdesk, Sitehelpdesk, HESK, Help Desk Premier and Support.cc by 500apps.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA