Overview of TheLoops

TheLoops is a groundbreaking software platform for intelligent support operations. Its innovative capabilities reduce process training, minimize customer escalation issues and reduce customer churn. Automated issue detection, documentational analysis, and resolution assessments give organizations maximum agility for process iteration and better visibility into revenue-at-risk. TheLoops provides product context to empower support reps, giving them the insights they need within the same tools they're already using. It also shares learning from resolutions across organizations, allowing managers to easily keep