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TheLoops - Customer Success Software

TheLoops Reviews in March 2025: User Ratings, Pros & Cons

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TheLoops Reviews & Ratings

Rating Distribution

Excellent

(2)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 1-4 out of 4

AU

Anonymous User

12/29/23

4 out of 5

"Powerful multi-channel customer health & support monitoring platform"

What do you like best about TheLoops? The platform is as powerful as you want to make it. It allows a ton of integrations that are easily configurable and many of them comem out of the box. TheLoops team is very responsive to feedback and helpful whenever any questions or issues arise. The detail and depth of the data that you can bring into the platform and then visualize in an easy and digestible manner is awesome. The initial set up is easy with a few quick connections to your CRM and ...

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CZ

Charlotte Z

12/08/23

4 out of 5

"An open minded team and helpful platform"

What do you like best about TheLoops? The team who we work with at The Loops is very adaptable. They are willing to listen and learn to implement things that will help our team. They are realistic with timelines and each follow up meeting is very well organized and projects are tracked well.

AU

Anonymous User

11/29/23

5 out of 5

"Empowering CX teams by unlocking vital user insights"

What do you like best about TheLoops? - Bespoke experience: We've been able to work closely with the Loops team to customize the build of our platform to our liking; great implementation experience

JR

Jhanvi R

03/02/23

5 out of 5

"COO"

What do you like best about TheLoops? Very good AI for CX, and the team set you up for success. What do you dislike about TheLoops?