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Compare TeamViewer vs SysAid vs Zoho Desk vs Zendesk Support

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SysAid - Help Desk Software
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Overview

Description

TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer ... Read More

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain ... Read More

Entry Level Pricing
  • Starts from $9 , yearly
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

9.8/10

User Ratings
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Software Demo

Demo

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Features

Total Features

8 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9 , yearly
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pageteamviewer pricingsysaid pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          10777

          Very Good

          233

          Good

          32

          Poor

          27

          Terible

          435

          Excellent

          577

          Very Good

          85

          Good

          23

          Poor

          4

          Terible

          6

          Expert's Review generated by AI

          TeamViewer, a widely loved remote access tool, continues to impress users with its ease of use and real-time control. The program excels in its simplicity, making it a preferred choice for ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Free for personal use, making it accessible for occasional users helping family and friends without the need to pay for a license.

          • Intuitive and easy-to-use interface, suitable for users of all technical levels, enhancing user experience.

          • Reliable and stable performance, ensuring seamless and uninterrupted connections even over long distances.

          • Convenient for remote troubleshooting, aiding users in helping elderly or less tech-savvy family members.

          • Helpful for remote support and assistance, enabling users to connect and support multiple family members efficiently.

          • Mistaken identification of personal usage as commercial, leading to potential bans and interruptions for users helping family without commercial intentions.

          • Limited customization and advanced features, potentially restricting the growth of functionalities for power users or business applications.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Siemens

          Siemens

          Coca-Cola

          Coca-Cola

          Airbus

          Airbus

          Adobe

          Adobe

          Titan

          Titan

          Coca-Cola

          Coca-Cola

          Media and Screenshots

          Screenshots
          screenshots

          13 Screenshots

          Dashboard screenshot

          9 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both TeamViewer and SysAid offer a Free Trial.

          TeamViewer is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          SysAid is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of TeamViewer begins at $9/month when yearly, while pricing details for SysAid are unavailable.

          Some top alternatives to TeamViewer includes NinjaOne (NinjaRMM), GoToMyPC, RemotePC, VNC Connect, RemoteToPC, AnyDesk, Splashtop Remote Support, LogMeIn Pro, Splashtop Business Access, FixMe.IT, LogMeIn Rescue and GoTo Resolve.

          Some top alternatives to SysAid includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, LiveAgent, HelpDesk, Jitbit Helpdesk, TOPdesk, ReadyDesk, Milldesk, Sitehelpdesk, Spiceworks Help Desk and HESK.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].