Compare TeamViewer vs HaloITSM vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	TeamViewer (11504) Get Quote Get Quote	HaloITSM (16) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	TeamViewer is an essential tool for all small business owners and members of large organizations. It allows you to directly access a remote desktop, as well as computer programs. TeamViewer ... Read More	HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams ... Read More
Entry Level Pricing	Starts from $9 , yearly	Not Available
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.8/10	Not Available
User Ratings	3.9 (12204)	4.6 (83)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	8 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$9 , yearly	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.9 (based on 12204 reviews)	4.6 (based on 83 reviews)
Rating Distribution	Excellent 10777 Very Good 233 Good 32 Poor 27 Terible 435	Excellent 16 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	TeamViewer, a widely loved remote access tool, continues to impress users with its ease of use and real-time control. The program excels in its simplicity, making it a preferred choice for ...Read more	HaloITSM has gained significant praise over the past 12 months, with users highlighting its sleek design, speed, and continuous evolution as standout features. The customer service and ...Read more
Pros and Cons	Free for personal use, making it accessible for occasional users helping family and friends without the need to pay for a license. Intuitive and easy-to-use interface, suitable for users of all technical levels, enhancing user experience. Reliable and stable performance, ensuring seamless and uninterrupted connections even over long distances. Convenient for remote troubleshooting, aiding users in helping elderly or less tech-savvy family members. Helpful for remote support and assistance, enabling users to connect and support multiple family members efficiently. Mistaken identification of personal usage as commercial, leading to potential bans and interruptions for users helping family without commercial intentions. Limited customization and advanced features, potentially restricting the growth of functionalities for power users or business applications.	Modern interface that is easy to use and navigate. Excellent technical support and responsiveness to user feedback. Customizable features that cater to various business needs. Quick and seamless migration to cloud-based version. Value for money compared to other ITSM solutions. Some settings can be challenging to find due to high level of customization. Limited documentation for certain features, requiring frequent engagement with support. Complexity in setting up certain functions.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Salesforce 4.3 (31400 reviews)	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Kashflow 3.3 (175 reviews)

Customers

Customers	Siemens Coca-Cola Airbus	NHS Siemens AkzoNobel

Media and Screenshots

Screenshots	13 Screenshots	5 Screenshots
Videos	4 Videos	3 Videos

Alternatives

Alternatives	NinjaOne (NinjaRMM) 4.7 GoToMyPC 3.9 RemotePC 3.8	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both TeamViewer and HaloITSM offer a Free Trial.

TeamViewer is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

HaloITSM is designed for Large Enterprises, Medium Business and Small Business.

The starting price of TeamViewer begins at $9/month when yearly, while pricing details for HaloITSM are unavailable.

Some top alternatives to TeamViewer includes NinjaOne (NinjaRMM), GoToMyPC, RemotePC, VNC Connect, RemoteToPC, AnyDesk, Splashtop Remote Support, LogMeIn Pro, Splashtop Business Access, FixMe.IT, LogMeIn Rescue and GoTo Resolve.

Some top alternatives to HaloITSM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Freshdesk, HelpDesk, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk and ServiceNow Customer Service Management.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare TeamViewer vs HaloITSM vs Freshservice

TeamViewer

HaloITSM

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure