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Compare TalkDesk vs Aloware

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Aloware - Contact Center Operations Software
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Overview

Description

Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More

Aloware is a contact center solution that help customers manage their operations better. Aloware enables Contact Centers to record and track the performance of calls, agents and other ... Read More

Entry Level Pricing
  • Starts from $85 , monthly
  • Starts from $250
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.8/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $85 , monthly
        • $250
        Pricing Pans
        • Not Available
        Pricing Pagetalkdesk pricingaloware pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        2055

        Very Good

        718

        Good

        137

        Poor

        20

        Terible

        32

        Excellent

        249

        Very Good

        11

        Good

        5

        Poor

        1

        Terible

        0

        Expert's Review generated by AI

        Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Streamlined service delivery and improved customer experience by providing crucial context details instantly.

        • User-friendly interface with easy access and customization in reporting.

        • Quick and responsive technical support.

        • Effective monitoring of team performance and call metrics.

        • Easy integration with CRM systems for seamless operations.

        • Newcomers may find the rich features overwhelming without proper guidance.

        • Limited advanced functionality due to a restricted selection in the Marketplace.

        • Some users experienced occasional glitches and complexity in usage.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        IBM

        IBM

        Peloton

        Peloton

        Stitch Fix

        Stitch Fix

        No Customers information available.

        Media and Screenshots

        Screenshots
        Zendesk Callbar

        5 Screenshots

        screenshots

        7 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        2 Videos

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither TalkDesk nor Aloware offers a free trial.

        TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

        Aloware is designed for Medium Business and Small Business.

        Pricing for TalkDesk Starts at $85/user/month when monthly whereas for Aloware Starts at $250/Month.

        Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

        Some top alternatives to Aloware includes TalkDesk, XCALLY, uContact, Call Center Studio, CallFire, Aircall, Dialpad Contact Center, ice Contact Center, VoiceIQ and Vonage Contact Center.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].