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Compare Supportbench vs UseDesk vs Zoho Desk vs Zendesk Support

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UseDesk - Help Desk Software
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Overview

Description

Supportbench. is an affordable Help Desk Software for SMB companies who manage their own customer support. It's the most simple to use Support Desk Software with many features & ... Read More

UseDesk is a computer software used for establishing and maintaining a helpdesk system. A helpdesk system allows customers to submit questions and get help with their computer problems from ... Read More

Entry Level Pricing
  • Starts from $32 , Billed Yearly
  • Starts from $45
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.0/10

8.2/10

User Ratings

4.9

(19)
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Software Demo

Demo

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Features

Total Features

16 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $32 , Billed Yearly
          • $45
          Pricing Pans
          • Business

            • Ticket Management

            • Email Management

            • Chat

            Show more +

          • Enterprise

            • Includes features of Business plan, plus

            • Custom Roles Permissions

            • Customer Roles

            Show more +

          • Not Available
          Pricing Pagesupportbench pricingusedesk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          72

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          4

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Southern Solutions

          Southern Solutions

          Wolseley

          Wolseley

          Payfirma

          Payfirma

          No Customers information available.

          Media and Screenshots

          Screenshots

          3 Screenshots

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Supportbench and UseDesk offer a Free Trial.

          Supportbench is designed for Large Enterprises, Medium Business and Small Business.

          UseDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Supportbench Starts at $32/Month when Billed Yearly whereas for UseDesk Starts at $45/Month.

          Some top alternatives to Supportbench includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Teamwork Desk, ProProfs Help Desk, HelpDesk, CRMdesk, UseDesk, HESK, DeskXpand, CallView 360 and BoldDesk.

          Some top alternatives to UseDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Help Scout, CRMdesk, LabiDesk, DeskXpand, BoldDesk and Little SaaS Communication.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].