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Compare Splunk On-Call vs AlertOps vs Freshservice

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AlertOps - Incident Management Software
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Overview

Description

Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues ... Read More

AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ ... Read More

Entry Level Pricing
  • Starts from $5 , Billed Yearly
  • Starts from $5 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.0/10

9.1/10

User Ratings

4.6

(90)

4.8

(93)
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Software Demo

Demo

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Features

Total Features

7 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $5 , Billed Yearly
          • $5 , Billed Yearly
          Pricing Pans
          • Starter

            • Users: Up to 10

            • 100+ Out-of-the-Box Integrations

            • Advanced Splunk Integrations

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          • Growth

            • Includes features of the Starter plan, plus

            • Users: Unlimited

            • Unlimited Email and Push Notifications

          • Enterprise

            • Includes features of Growth plan, plus

            • ITSM Integrations (ServiceNow, JIRA)

            • Similar Incidents

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          • Starter Pack

            • Mobile App (iOS/Android)

            • E-mail and Push Notifications : Unlimited

            • SMS and Voice Notifications (US/Canada) : 125 SMS / 25 Voice

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          • Standard

            • Mobile App (iOS/Android)

            • E-mail and Push Notifications : Unlimited

            • SMS and Voice Notifications (US/Canada) : Unlimited

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          • Premium

            • Mobile App (iOS/Android)

            • E-mail and Push Notifications : Unlimited

            • SMS and Voice Notifications (US/Canada) : Unlimited

            Show more +

          • Browse all pricing plans
          Pricing Pagesplunk-on-call pricingalertops pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          36

          Very Good

          12

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          74

          Very Good

          26

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          VictorOps is a powerful and reliable incident management tool that has garnered positive feedback from users over the past 12 months. Users appreciate its flexibility and configurability, which ...Read more

          AlertOps has garnered consistent praise from users for its simplicity, efficiency, and excellent customer support. Users highlight its customizable features that track after-hours alerts tailored ...Read more

          Pros and Cons
          • Enhanced incident management process with flexibility and configurability.

          • Quick alerting and incident review mechanism empowering DevOps and support teams.

          • Mobile application integration for responding anywhere.

          • Accurate alerts, timely responses, and customizable alert setups.

          • Team and shift configuration for effective resource management.

          • Intimidating richness of features and customizations, may be complex for newcomers without support.

          • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

          • Sparse web portal interface.

          • Efficiently handles on-call responsibilities, reducing operational burdens and allowing users to focus on core tasks.

          • Customizable alerts and integrations tailored to individual needs, with excellent and responsive support.

          • Initial setup and utilization may be challenging for users without adequate guidance due to the system's feature richness.

          • Limited availability of third-party apps and connectors in the marketplace may restrict advanced functionality options.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          NHS

          NHS

          Intel

          Intel

          Deloitte

          Deloitte

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Splunk On-Call and AlertOps offer a Free Trial.

          Splunk On-Call is designed for Large Enterprises, Medium Business and Small Business.

          AlertOps is designed for Large Enterprises, Medium Business and Small Business.

          The starting price for both Splunk On-Call and AlertOps begins at $5/User/Month when Billed Yearly.

          Some top alternatives to Splunk On-Call includes Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps, Spike.sh, opsmanager, Zenduty, StatusCast Incident Management and PagerTree.

          Some top alternatives to AlertOps includes Freshservice, PagerDuty, Opsgenie, VictorOps, YetiCloud, Spike.sh, Zenduty, Incident.io, StatusCast Incident Management, PagerTree and Kintaba.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].