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Compare SolarWinds Service Desk vs ManageEngine ServiceDesk Plus vs Freshdesk vs Zoho Desk

Overview

Description

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of ... Read More

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More

Entry Level Pricing
  • Starts from $19
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

Not Available

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

0 Features

6 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $19
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pagesolarwinds-service-desk pricing

        Pricing information not available

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        Get Quote

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        97

        Very Good

        61

        Good

        6

        Poor

        1

        Terible

        1

        Excellent

        88

        Very Good

        50

        Good

        10

        Poor

        1

        Terible

        1

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons
        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers

        No Customers information available.

        ManageEngine ServiceDesk Plus_customers_0

        ManageEngine ServiceDesk Plus_customers_0

        ManageEngine ServiceDesk Plus_customers_1

        ManageEngine ServiceDesk Plus_customers_1

        ManageEngine ServiceDesk Plus_customers_2

        ManageEngine ServiceDesk Plus_customers_2

        Media and Screenshots

        Screenshots
        All Networked Devices

        6 Screenshots

        ManageEngine ServiceDesk Plus Demo - Live dashboards

        16 Screenshots

        Videos
        video-0

        1 Videos

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both SolarWinds Service Desk and ManageEngine ServiceDesk Plus offer a Free Trial.

        SolarWinds Service Desk is designed for Large Enterprises, Medium Business and Small Business.

        ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of SolarWinds Service Desk begins at $19/User/Month, while pricing details for ManageEngine ServiceDesk Plus are unavailable.

        Some top alternatives to SolarWinds Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, HelpDesk, SysAid, Sitehelpdesk, HESK and TechExcel ServiceWise.

        Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].