Compare SnapEngage vs Trakdesk vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SnapEngage (138) Get Quote Get Quote	Trakdesk (2) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures ... Read More	Trakdesky is a ticketing system designed for help desk and support staff from the corporate level to stand alone software vendors. Give customers a great experience when they have trouble ... Read More
Entry Level Pricing	Starts from $16	Starts from $9.99 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.3/10	8.6/10
User Ratings	4.5 (156)	4.5 (1)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	9 Features	14 Features
Unique Features
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Pricing

Pricing Option
Starting From	$16	$9.99 , Billed Yearly
Pricing Pans	Not Available	Starter Get Started Email to ticket Custom Domain Ticket Time Tracking Show more + Professional Get Started Includes features of Starter plan, plus Announcements Multiple Business Hours Show more + Business Get Started Includes features of Professional plan, plus Game Mechanics Portal Customization Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 156 reviews)	4.5 (based on 1 reviews)
Rating Distribution	Excellent 90 Very Good 36 Good 11 Poor 0 Terible 1	Excellent 2 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	SnapEngage stands out as a versatile and user-friendly live chat tool, highly praised for its proactive chat features that facilitate better customer engagement and increased revenue. The ease of ...Read more	No Expert ai Review available for the product
Pros and Cons	Easy to use with proactive chat for engaging customers and boosting revenue. Comprehensive reports provide insights on visitor behavior and easy integration with Salesforce. Customizable features for forms and pages, aiding communication with customers. Efficient customer support team and useful stats summary for monitoring performance. User-friendly interface for chat agents and customers, with easy customization options. Issues with system integrations and outdated design can affect user experience. Limits on chat disconnect time can be restrictive for ongoing conversations.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Stripe Payments 4.5 (2947 reviews) TeamViewer 3.9 (12204 reviews) Business Hangouts 4.4 (226 reviews)

Customers

Customers	SnapEngage_customers_0 SnapEngage_customers_1 SnapEngage_customers_3	No Customers information available.

Media and Screenshots

Screenshots	3 Screenshots	No screenshots available.
Videos	3 Videos	1 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveChat 4.4 Crisp 4.3	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both SnapEngage and Trakdesk offer a Free Trial.

SnapEngage is designed for Large Enterprises, Medium Business and Small Business.

Trakdesk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for SnapEngage Starts at $16/User/Month whereas for Trakdesk Starts at $9.99/User/Month when Billed Yearly.

Some top alternatives to SnapEngage includes ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Zendesk Chat, Zoho SalesIQ, Smartchat, ChatFlow247, Freshchat, Let's Connect and Tiledesk.

Some top alternatives to Trakdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Helprace, ReadyDesk, Sitehelpdesk, HESK, Help Desk Premier and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare SnapEngage vs Trakdesk vs Zoho Desk vs Zendesk Support

SnapEngage

Trakdesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure