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Compare Slack vs Issuetrak vs Zoho Desk vs Zendesk Support

Slack - Business Instant Messaging Software
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Issuetrak - Help Desk Software
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Overview

Description

Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone ... Read More

Issuetrak is a web-based help desk application that enables organizations to track, manage, and report all customer requests coming into one central location. Manage requests from inception ... Read More

Entry Level Pricing
  • Starts from $2.67
  • Starts from $69
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

Not Available

8.8/10

User Ratings

4.4

(72)
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Software Demo

Demo

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Features

Total Features

0 Features

14 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $2.67
        • $69
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pageslack pricingissuetrak pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        2505

        Very Good

        213

        Good

        19

        Poor

        4

        Terible

        10

        Excellent

        31

        Very Good

        32

        Good

        5

        Poor

        1

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Slack_customers_2

        Slack_customers_2

        Slack_customers_1

        Slack_customers_1

        Slack_customers_0

        Slack_customers_0

        Pfizer

        Pfizer

        Dollar Tree

        Dollar Tree

        Vigor Industrial

        Vigor Industrial

        Media and Screenshots

        Screenshots
        screenshots

        7 Screenshots

        Overview

        6 Screenshots

        Videos
        video-0

        1 Videos

        video-0

        5 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Slack offers Free Trial, but Issuetrak does not.

        Slack is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Issuetrak is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Pricing for Slack Starts at $2.67/Month whereas for Issuetrak Starts at $69/User/Month.

        Some top alternatives to Slack includes Microsoft Teams, Glip, Google Chat, ChatWork, Dialog, Office Chat, imBee, Takle, SPACE Channel and Teamwork Chat.

        Some top alternatives to Issuetrak includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, HESK, Support.cc by 500apps and BoldDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].