Compare ShipMonk vs Gorgias vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ShipMonk (325) Get Quote Get Quote	Gorgias (497) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The ShipMonk web-based software has been widely praised as the easy to use inventory management tool available. Simplicity is at its core, allowing to import photos and then build each item ... Read More	The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help ... Read More
Entry Level Pricing	Starts from $2	Starts from $10
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	8.8/10	9.6/10
User Ratings	3.3 (371)	4.3 (87)
	Get Quote	Get Quote

Features

Total Features	11 Features	16 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$2	$10
Pricing Pans	Not Available	Starter Get Started 50 billable tickets / month (+ $0.40 / extra ticket) 3 user seats 2 social media channels: Facebook, Instagram Show more + Basic Get Started 300 billable tickets / month (+ $40 / 100 extra tickets) Up to 500 user seats 2 social media channels: Facebook, Instagram Show more + Pro Get Started 2,000 billable tickets / month (+ $36 / 100 extra tickets) Up to 500 user seats 2 social media channels: Facebook, Instagram Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.3 (based on 371 reviews)	4.3 (based on 87 reviews)
Rating Distribution	Excellent 247 Very Good 10 Good 3 Poor 4 Terible 61	Excellent 372 Very Good 116 Good 6 Poor 2 Terible 1
Expert's Review generated by AI	ShipMonk has received glowing testimonials in the past 12 months, highlighting the exceptional customer service provided by their team members. Clients praised individuals such as Dana, Bryce, ...Read more	No Expert ai Review available for the product
Pros and Cons	Exceptional client experience managers and happiness engineers, providing excellent problem-solving and communication. Onboarding specialists offer patient and helpful guidance, making the process smooth for newcomers. Responsive support team, ensuring prompt responses to queries and fast shipments. Specialized account managers who adapt to changing business needs, maintaining close communication and support throughout. Effective inventory management and timely order fulfillment, especially for international shipping needs. Limited marketplace selection for additional apps and connectors may hinder access to advanced functionalities. The richness of features and customizations in the platform could be overwhelming for users without proper support.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	CS-Cart 4.6 (115 reviews) WooCommerce 4.3 Shopify Plus 4.5 (348 reviews)	Autopilot 4.2 (517 reviews) Omnisend 4.3 (1840 reviews) Klaviyo 4.4 (1985 reviews)

Customers

Customers	No Customers information available.	Marine Layer Comme Avant Bokksu

Media and Screenshots

Screenshots	1 Screenshots	4 Screenshots
Videos	3 Videos	2 Videos

Alternatives

Alternatives	Deliverr 4.5 Zoho Inventory 4.3 Ecomdash 3.6	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both ShipMonk and Gorgias offer a Free Trial.

ShipMonk is designed for Large Enterprises, Medium Business and Small Business.

Gorgias is designed for Large Enterprises, Medium Business and Small Business.

Pricing for ShipMonk Starts at $2 whereas for Gorgias Starts at $10.

Some top alternatives to ShipMonk includes Deliverr, Zoho Inventory, Ecomdash, EasyEcom, EazyStock, 2Ship, Shipthis, ZapInventory, Shipedge and EZOfficeInventory.

Some top alternatives to Gorgias includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Reamaze, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Desky, eStreamDesk, Salesforce Service Cloud, HelpdeskEddy and Trakdesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare ShipMonk vs Gorgias vs Zoho Desk vs Zendesk Support

ShipMonk

Gorgias

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure