Compare ServicePRO vs Freshservice vs Freshdesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ServicePRO (11) Get Quote Get Quote	Freshservice (946) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	ServicePRO is an affordable application built specifically for the field service industry. It provides a real-time, remote desktop system that allows users to quickly and easily process ... Read More	The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More
Entry Level Pricing	Starts from $22	Starts from $19 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	Not Available	Not Available
User Ratings	3.9 (27)	4.4 (1491)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	$22	$19 , Billed Yearly
Pricing Pans	Not Available	Starter Get Started Incident Management Knowledge Base Self Service Portal Show more + Growth Get Started Includes features of Starter plan, plus Service Catalog Asset Management Show more + Pro Get Started Includes features of Growth plan, plus Problem Management Change Management Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.9 (based on 27 reviews)	4.4 (based on 1491 reviews)
Rating Distribution	Excellent 2 Very Good 5 Good 2 Poor 1 Terible 1	Excellent 781 Very Good 144 Good 13 Poor 3 Terible 5
Expert's Review generated by AI	ServicePRO presents a comprehensive solution for scheduling and dispatching customer support personnel, streamlining the process of managing service requests efficiently. Users appreciate the ...Read more	No Expert ai Review available for the product
Pros and Cons	Easy to use interface, making it accessible for both new users and administrators. Allows for customization to specific ticket types and tasks, with satisfactory reports. Centralizes all information in one place, enhancing workflow efficiency and communication. Supports cloud platform, facilitating scalability and flexibility in operations. Web-based application with a responsive and visually appealing interface for technicians and end-users. Initial implementation and setup can be confusing and challenging for users, leading to inefficiencies initially. Performance issues encountered when adding features, impacting overall system functionality. Limited Marketplace selection for additional apps and connectors, restricting the scope of advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Zapier 4.3 (3331 reviews)	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)

Customers

Customers	Veale Wasbrough Vizards The Withlacoochee River Electric Cooper StuyTown	vroom Cordant Addison Lee

Media and Screenshots

Screenshots	1 Screenshots	7 Screenshots
Videos	3 Videos	4 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Jira 4.4 SolarWinds Service Desk 4.4 Jira Service Desk 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both ServicePRO and Freshservice offer a Free Trial.

ServicePRO is designed for Large Enterprises, Medium Business and Small Business.

Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for ServicePRO Starts at $22/User/Month whereas for Freshservice Starts at $19/User/Month when Billed Yearly.

Some top alternatives to ServicePRO includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, Halo Service Desk, Micro Focus Service Manager, HelpDesk, eStreamDesk, Milldesk and Sitehelpdesk.

Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare ServicePRO vs Freshservice vs Freshdesk

ServicePRO

Freshservice

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure