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Compare Serviceaide ChangeGear vs Freshservice

Overview

Description

Serviceaide ChangeGear is a robust and trusted IT service management (ITSM) platform that has been honored as ‘best in class’ by Gartner, Pink Elephant, and Forrester. The highly innovative ... Read More

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $19 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
User Ratings

Features

Total Features

13 Features

0 Features

Unique Features

    No features

    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $19 , Billed Yearly
        Pricing Pans
        • Not Available
        • Starter

          $29

          • Incident Management

          • Knowledge Base

          • Self Service Portal

          Show more +

        • Growth

          $59

          • Includes features of Starter plan, plus

          • Service Catalog

          • Asset Management

          Show more +

        • Pro

          $115

          • Includes features of Growth plan, plus

          • Problem Management

          • Change Management

          Show more +

        • Browse all pricing plans
        Pricing Pageserviceaide-changegear pricingfreshservice pricing

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        40

        Very Good

        30

        Good

        9

        Poor

        4

        Terible

        3

        Excellent

        781

        Very Good

        144

        Good

        13

        Poor

        3

        Terible

        5

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        Customers

        Customers
        Cloudsmartz

        Cloudsmartz

        ipc

        ipc

        Boston Financial

        Boston Financial

        vroom

        vroom

        Cordant

        Cordant

        Addison Lee

        Addison Lee

        Media and Screenshots

        Screenshots
        changegear

        3 Screenshots

        Ticket counts

        7 Screenshots

        Videos

        No videos available.

        video-0

        4 Videos

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].