spotsaas-logo
Get Listed

Compare SendGrid vs Support.cc by 500apps vs Zoho Desk vs Zendesk Support

SendGrid
Get Quote
Get Quote
Get Quote

Overview

Description

SendGrid is a complete and modern cloud communication platform that enables marketers to communicate with their customers through transactional and engagement emails. SendGrid has been ... Read More

Support.ly is the new software as a service solution for IT support, customer support and external helpdesk functions. From one central area individuals can monitor and control multiple ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $9.99 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

8.8/10

User Ratings
Get Quote
Get Quote

Software Demo

Demo

View demo

Support.cc by 500apps has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

35 Features

15 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $9.99 , Billed Yearly
          Pricing Pans
          • Not Available
          • Cloud

            • 50 apps (Hosted in 6 locations)

            • 99.5% Guaranteed Global Uptime

            • 24/5 Email, Chat Support

            Show more +

          • Enterprise

            • 50 apps (Hosted in 6 locations)

            • 99.99% Guaranteed Global Uptime

            • 24/5 Email, Chat and Phone Support

            Show more +

          • Hosted

            • White Label

            • BYOS (Bring Your Own Server)

            • Hosted Locally on your Server

            Show more +

          Pricing Pagesendgrid pricingsupport-cc-by-500apps pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          Excellent

          235

          Very Good

          101

          Good

          28

          Poor

          13

          Terible

          228

          No Reviews

          No reviews available for the product

          Expert's Review generated by AI

          SendGrid has been a popular choice for email campaigns, but recent reviews indicate a decline in service quality. While some users have faced challenges with suspended accounts and unresponsive ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Reliable alternative - Some users recommend AWS SES over SendGrid due to reliability.

          • API functionality - Users appreciate the quality of the API services for sending emails.

          • Poor customer support - Multiple complaints about ineffective and unresponsive customer service.

          • Account suspension without clear reasons - Users have experienced sudden account suspensions without proper notification or explanation.

          • Deliverability issues - Numerous instances of emails being blocked or undelivered due to blacklisting and poor IP reputation.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          screenshots

          6 Screenshots

          No screenshots available.

          Videos
          video-0

          4 Videos

          No videos available.

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SendGrid and Support.cc by 500apps offer a Free Trial.

          SendGrid is designed for Large Enterprises, Medium Business and Small Business.

          Support.cc by 500apps is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Support.cc by 500apps begins at $9.99/Month when Billed Yearly, while pricing details for SendGrid are unavailable.

          Some top alternatives to SendGrid includes Pipedrive, SMTP, Campaigner and Moosend.

          Some top alternatives to Support.cc by 500apps includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Snappy, CRMdesk, ReadyDesk, LabiDesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].