Compare SendGrid vs Issuetrak vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SendGrid (605) Get Quote Get Quote	Issuetrak (69) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	SendGrid is a complete and modern cloud communication platform that enables marketers to communicate with their customers through transactional and engagement emails. SendGrid has been ... Read More	Issuetrak is a web-based help desk application that enables organizations to track, manage, and report all customer requests coming into one central location. Manage requests from inception ... Read More
Entry Level Pricing	Not Available	Starts from $69
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.8/10	8.8/10
User Ratings	3.4 (1014)	4.4 (72)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	35 Features	14 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$69
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.4 (based on 1014 reviews)	4.4 (based on 72 reviews)
Rating Distribution	Excellent 235 Very Good 101 Good 28 Poor 13 Terible 228	Excellent 31 Very Good 32 Good 5 Poor 1 Terible 0
Expert's Review generated by AI	SendGrid has been a popular choice for email campaigns, but recent reviews indicate a decline in service quality. While some users have faced challenges with suspended accounts and unresponsive ...Read more	No Expert ai Review available for the product
Pros and Cons	Reliable alternative - Some users recommend AWS SES over SendGrid due to reliability. API functionality - Users appreciate the quality of the API services for sending emails. Poor customer support - Multiple complaints about ineffective and unresponsive customer service. Account suspension without clear reasons - Users have experienced sudden account suspensions without proper notification or explanation. Deliverability issues - Numerous instances of emails being blocked or undelivered due to blacklisting and poor IP reputation.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Salesforce 4.3 (31400 reviews) SendGrid 3.4 (1014 reviews) MailChimp 3.9 (27427 reviews)

Customers

Customers	No Customers information available.	Pfizer Dollar Tree Vigor Industrial

Media and Screenshots

Screenshots	6 Screenshots	6 Screenshots
Videos	4 Videos	5 Videos

Alternatives

Alternatives	Pipedrive 4.5 SMTP 3.9 Campaigner 3	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

SendGrid offers Free Trial, but Issuetrak does not.

SendGrid is designed for Large Enterprises, Medium Business and Small Business.

Issuetrak is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of Issuetrak begins at $69/User/Month, while pricing details for SendGrid are unavailable.

Some top alternatives to SendGrid includes Pipedrive, SMTP, Campaigner and Moosend.

Some top alternatives to Issuetrak includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, HESK, Support.cc by 500apps and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare SendGrid vs Issuetrak vs Zoho Desk vs Zendesk Support

SendGrid

Issuetrak

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure