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Compare Salesforce vs FluentStream

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Overview

Description

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More

Introducing FluentStream – the ultimate cloud-based solution for all your business communication needs. Designed with call centers in mind, this innovative software offers fully hosted VoIP ... Read More

Entry Level Pricing
  • Starts from $25
  • Starts from $20
Free Trial Availability
  • No free trial
Spotsaas Score

9.8/10

Not Available

User Ratings

4.8

(13)
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Software Demo

Demo

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Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $25
        • $20
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        370

        Very Good

        142

        Good

        30

        Poor

        4

        Terible

        7

        Excellent

        12

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more

        FluentStream Technologies has garnered significant praise for its seamless integration with Salesforce, auto attendants, call recording, and analytics features. Customers appreciate the ...Read more

        Pros and Cons
        • Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs.

        • Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts.

        • Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking.

        • Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs.

        • Automation features save time, reduce manual errors, and boost overall sales team productivity.

        • Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets.

        • Steep learning curve for new users, especially for those without technical expertise or prior CRM experience.

        • Initial implementation and setup can require significant time and investment, sometimes necessitating external consultants.

        • Integrates with popular tools like Salesforce, offers call recording, and analytics features, enhancing workflow efficiency.

        • Stellar customer service with responsive help available, making it easy to navigate and resolve any queries or issues.

        • Cost-effective solution compared to competitors, providing reliable service and support.

        • User-friendly dashboard and intuitive features, including auto-attendant capabilities and call management tools.

        • Customizable options for IVR, call flows, and contact center infrastructure, catering to diverse business needs.

        • Some users experienced occasional issues like call forwarding failures.

        • Limited mobile app functionality, particularly after iOS updates, impacting full usage on smartphones.

        • Growing pains in terms of company development with possible minor disruptions and work overload.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        BBVA

        BBVA

        Brunello Cucinelli

        Brunello Cucinelli

        Unilever

        Unilever

        Vornado

        Vornado

        Galvanize

        Galvanize

        Homewatch Care Givers

        Homewatch Care Givers

        Media and Screenshots

        Screenshots
        Salesforce Adoption Dashboards

        3 Screenshots

        Emergency Route

        6 Screenshots

        Videos
        video-0

        5 Videos

        video-0

        6 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Salesforce offers Free Trial, but FluentStream does not.

        Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        FluentStream is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Salesforce Starts at $25/User/Month whereas for FluentStream Starts at $20/User/Month.

        Some top alternatives to Salesforce includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, HubSpot CRM, Microsoft Dynamics 365 for Sales, Netsuite CRM, Keap, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

        Some top alternatives to FluentStream includes CloudTalk, Dialpad Talk, Jive Voice, Vonage Business, 4PSA VoipNow, MightyCall, Ringover, Continent Telecom IP PBX, Comcast Business VoiceEdge, CloudPhone and OpenPhone.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].