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Compare Salesforce vs 3CX

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3CX - Contact Center Operations Software
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Overview

Description

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More

3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can ... Read More

Entry Level Pricing
  • Starts from $25
  • Starts from $175
Free Trial Availability
  • No free trial
Spotsaas Score

9.8/10

Not Available

User Ratings
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Software Demo

Demo

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3CX has not given any software demo yet

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Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $25
        • $175
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pagesalesforce pricing3cx pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        370

        Very Good

        142

        Good

        30

        Poor

        4

        Terible

        7

        Excellent

        277

        Very Good

        59

        Good

        10

        Poor

        2

        Terible

        2

        Expert's Review generated by AI

        Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs.

        • Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts.

        • Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking.

        • Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs.

        • Automation features save time, reduce manual errors, and boost overall sales team productivity.

        • Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets.

        • Steep learning curve for new users, especially for those without technical expertise or prior CRM experience.

        • Initial implementation and setup can require significant time and investment, sometimes necessitating external consultants.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        BBVA

        BBVA

        Brunello Cucinelli

        Brunello Cucinelli

        Unilever

        Unilever

        No Customers information available.

        Media and Screenshots

        Screenshots
        Salesforce Adoption Dashboards

        3 Screenshots

        3CX Wallboard

        7 Screenshots

        Videos
        video-0

        5 Videos

        No videos available.

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Salesforce offers Free Trial, but 3CX does not.

        Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        3CX is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Salesforce Starts at $25/User/Month whereas for 3CX Starts at $175/Year.

        Some top alternatives to Salesforce includes Salesforce Sales Cloud, Pipedrive, Freshsales, Thryv, Salesflare, Close, Vendasta, Keap, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, Zoho CRM, HubSpot CRM, Microsoft Dynamics 365 for Sales, Netsuite CRM, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

        Some top alternatives to 3CX includes uContact, Call Center Studio, RingCentral Office, Dialpad Contact Center, VCC Live, Avaya Aura, ice Contact Center, Vonage Contact Center, RingCentral Contact Center and RingCentral Engage Digital.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].