Nutshell Apps Reviews in February 2025: User Ratings, Pros & Cons

"User-friendly, simple and human"

What do you like best about Nutshell? Nutshell is a company made of truly empathetic and worried people. They'll be kind to you, try to understand you, and be candid and true. After using other providers like Hubspot, I can tell Nutshell is different. It is easy to set up, easier to use and has a strong customer support. I use it almost every day. What do you dislike about Nutshell? I still want a better experience in bulk personalized emails. There are still some features missing ...

"Nutshell: A powerful CRM for growing businessess"

What do you like best about Nutshell? Nutshell has become the backbone for our social media marketing agency. It allows for tracking of our leads and new sales; our clients and their communications, tasks, scheduled meetings, and communication logs; our monthly project management for each client; and helps to compile reports on the growth of our agency. What do you dislike about Nutshell? Even when using fields such as CURRENCY, Nutshell does not offer the ability for spreadsheets to ...

"Easy to use and learn"

What do you like best about Nutshell? I love how it's customizable and very easy to use. The customer support is amazing and they are beyond helpful whenever there is an issue, which is usually some user error. I use Nutshell daily and compared to other CRM systems it is much more user-friendly and customizable. They even have training videos and a chat feature to get assistance if needed. The videos are cheesy but in a funny way. What do you dislike about Nutshell? I have not found ...

"Outstanding"

What do you like best about Nutshell? Really easy to get in touch with support. I have been able to build a CRM that makes sense for me and my buisness. I am able to use this everyday and with the app on the go. I am not the most tech savvy perosn, but uploading my contacts was easy and I had help from a Nutshell employee. It was very easy to integrate my email. What do you dislike about Nutshell? No matter the plan you can only send out 150 bulk emails. What problems is Nutshell solving ...

"Great software and exceptional staff"

What do you like best about Nutshell? Love the support available through articles, staff and their support ticket system. Love that I can get with our "success stratgist" and discuss the way we use Nutshell and that we work together to form solutions and that feedback is forwarded on to the appropriate departments and followed up with in a timely maner. What do you dislike about Nutshell? Nothing comes to mind, there are things that don't always work the way we need them. However, we don't ...

"Flexible & Easy to Use CRM"

What do you like best about Nutshell? Nutshell is ready to use right from the start, with simple integration set-up, but is very flexible. I've been able to customize it to fit our business with mutliple pipelines and offerings. It's complex in it's functionality but simple to use. We use it all day every day. What do you dislike about Nutshell? As an Executive Search firm I've had to create a non-standard customization to have multiple contact types (employers & candidates). It would be a ...

"Simple Customizable CRM"

What do you like best about Nutshell? I have used many CRM's over my sales career. I found that Nutshell is simple, yet powerful enough to help you be successful. It isn't overwhelming. I picked it up immediately without training and was able to use it from the first time I signed on. What do you dislike about Nutshell? Sometimes there is a delay when updates are made to bsuiness information. I sometimes have had to wait a couple hours for information to update. Not very often though. What ...

"Ease of operations"

What do you like best about Nutshell? Easy to use and very informative. Being informed of upgrades. What do you dislike about Nutshell? Can't find a fault. After one learns its format it is nice to have. What problems is Nutshell solving and how is that benefiting you? All in our system can see our progress and we can all act as a team on a project

"Nutshell is a simple CRM solution"

What do you like best about Nutshell? The best thing about Nutshell is how easy it is to maneuver from one to another. I can easily look up contacts or a list of contacts in a quick and efficient way. I also love the email templates. The custom fields aspect has been also a valuable attribute that Nutshell offers. What do you dislike about Nutshell? I wish I could connect contacts. I'm not exactly sure the best way to do this, but I have many contacts that are spouses. Nutshell may also ...

"Incredibly efficient CRM system - Amazing customer service - Stellar white glove onboarding process"

What do you like best about Nutshell? The functionality is critical to our new business initiatives. The ability to segment, organize, and then market to our customer base and potential customer base has been a game changer. What do you dislike about Nutshell? The scheduler is something we will use in the future once it's a bit more robust with connectivity and functionality. Otherwise there really isn't much we aren't able to do pretty easily. What problems is Nutshell solving and how is ...