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Compare Salesforce Service Cloud vs Salesforce Sales Cloud vs Thryv vs monday sales CRM by monday.com

Overview

Description

Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More

Salesforce CRM is a leading customer relationship management platform designed to help businesses in the UK and worldwide streamline sales, marketing, and customer service operations. With ... Read More

Entry Level Pricing
  • Starts from $25 , yearly
  • Starts from $25 , yearly
Free Trial Availability
Spotsaas Score

9.6/10

8.6/10

User Ratings
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Software Demo

Demo

Features

Total Features

17 Features

19 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $25 , yearly
          • $25 , yearly
          Pricing Plans
          • Starter Suite

            $25

            /user/month

            • Dynamic Email Marketing and Analytics

            • Out-of-the-box Sales Processes

            • Seamless Customer Service

            Show more +

          • Pro Suite

            $100

            /user/month

            • Everything in Starter plus Enhanced; Real-Time Chat

            • Greater Customization and Automation

            • Sales Quoting and Forecasting

            Show more +

          • Enterprise

            $165

            /user/month

            • AI for Customer Service

            • Self-Service Help Center

            • Workflow Automation

          • Browse all pricing plans
          • Starter Suite

            $25

            /user/month

            • Simplified Setup & Onboarding

            • Lead, Account, Contact & Opportunity Management

            • Email Integration & Automated Activity Capture

          • Pro Suite

            $100

            /user/month

            • Forecast Management

            • Customizable Reports and Dashboards

            • Quoting and Contracting

          • Enterprise

            $165

            /user/month

            • Everything in Pro Suite plus Advanced Pipeline Management & Deal Insights

            • Conversation Intelligence

            • Agentforce

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          774

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          40

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Salesforce Sales Cloud stands out as a robust and comprehensive CRM platform, offering exceptional scalability and unmatched customization options. Its ease of implementation, coupled with a ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Highly customizable platform that adapts to different business processes and requirements, enabling flexibility and personalization.

          • Streamlines and automates workflows, improving efficiency and reducing manual errors.

          • Robust reporting and analytics tools provide actionable insights and enhance decision-making for leadership and sales teams.

          • Intuitive Lightning UI and strong user experience, along with reliable standard features for lead management, opportunity tracking, and data organization.

          • Pricing is steep, with high licensing costs and additional expenses for advanced features or customizations.

          • Initial configuration and setup can be complex, requiring expertise and thorough planning to maximize benefits.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Ticketmaster

          Ticketmaster

          IBM

          IBM

          NBC

          NBC

          Vodafone

          Vodafone

          T-Mobile

          T-Mobile

          BRP

          BRP

          Media and Screenshots

          Screenshots
          service cloud

          4 Screenshots

          Sales Cloud

          4 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Salesforce Service Cloud and Salesforce Sales Cloud offer a Free Trial.

          Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

          Salesforce Sales Cloud is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          The starting price for both Salesforce Service Cloud and Salesforce Sales Cloud begins at $25/user/month when yearly.

          Some top alternatives to Salesforce Service Cloud includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

          Some top alternatives to Salesforce Sales Cloud includes Thryv, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Salesboom, GoCRM, SalesCRM, SimpleCRM, CloudCC CRM, Snapforce CRM and CRM.io by 500apps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].