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Compare Salesforce Service Cloud vs CogniSaaS

CogniSaaS - Customer Success Software
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Overview

Description

Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More

CogniSaaS is a powerful platform built for streamlining customer onboarding and delivery processes. With a customer-centric approach, it enables collaboration between customers and internal ... Read More

Entry Level Pricing
  • Starts from $25 , yearly
  • Not Available
Free Trial Availability
Spotsaas Score

9.6/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

17 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $25 , yearly
        • Not Available
        Pricing Pans
        • Starter Suite

          $25

          /user/month

          • Dynamic Email Marketing and Analytics

          • Out-of-the-box Sales Processes

          • Seamless Customer Service

          Show more +

        • Pro Suite

          $100

          /user/month

          • Everything in Starter plus Enhanced; Real-Time Chat

          • Greater Customization and Automation

          • Sales Quoting and Forecasting

          Show more +

        • Enterprise

          $165

          /user/month

          • AI for Customer Service

          • Self-Service Help Center

          • Workflow Automation

        • Browse all pricing plans
        • Not Available
        Pricing Pagesalesforce-service-cloud pricingcognisaas pricing

        Other Details

        Organization Types supported
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        Platforms Supported
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        Rating Distribution

        Excellent

        774

        Very Good

        6

        Good

        0

        Poor

        0

        Terible

        0

        No Reviews

        No reviews available for the product

        Expert's Review generated by AI

        No Expert ai Review available for the product

        CogniSaaS has garnered positive feedback for its ability to streamline project management effectively. Users appreciate the platform for its user-friendly interface, which makes tracking projects ...Read more

        Pros and Cons

        No pros or cons available for the product

        • Helps to track all of your projects under one roof, enhancing project management efficiency.

        • User-friendly interface that is easy to navigate and provides quick access to project details.

        • Customizable features allow tailoring to individual preferences, improving user experience.

        • Provides insights and real-time updates on project status, facilitating informed decision-making.

        • Fast and efficient tool for tracking project progress and managing tasks effectively.

        • Some users may find the tool overwhelming due to the richness of features and customizations without sufficient guidance.

        • Limited availability of additional apps and connectors in the Marketplace, restricting advanced functionality expansion opportunities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Ticketmaster

        Ticketmaster

        IBM

        IBM

        NBC

        NBC

        Capillary

        Capillary

        Talview

        Talview

        peoplestrong

        peoplestrong

        Media and Screenshots

        Screenshots
        service cloud

        4 Screenshots

        No screenshots available.

        Videos
        video-0

        1 Videos

        video-0

        2 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Salesforce Service Cloud and CogniSaaS offer a Free Trial.

        Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

        CogniSaaS is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Salesforce Service Cloud begins at $25/user/month when yearly, while pricing details for CogniSaaS are unavailable.

        Some top alternatives to Salesforce Service Cloud includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

        Some top alternatives to CogniSaaS includes Parlor, ClientSuccess, ProsperStack, Custify, Salesmachine, Catalyst, Gainsight CS, Freshdesk Customer Success and Freshdesk Customer Success (Formely Freshsuccess).

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].