Compare Salesforce Service Cloud vs CloudCall

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Salesforce Service Cloud (780) Get Quote Get Quote	CloudCall Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More	CloudCall is the ultimate solution for businesses looking to thrive by leveraging the power of conversations. Seamlessly integrating with CRM systems, it not only unifies all interactions ... Read More
Entry Level Pricing	Starts from $25 , yearly	Not Available
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.6/10	Not Available
User Ratings	4.6 (1867)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	17 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$25 , yearly	Not Available
Pricing Plans	Starter Suite $25 /user/month Get Started Dynamic Email Marketing and Analytics Out-of-the-box Sales Processes Seamless Customer Service Show more + Pro Suite $100 /user/month Get Started Everything in Starter plus Enhanced; Real-Time Chat Greater Customization and Automation Sales Quoting and Forecasting Show more + Enterprise $165 /user/month Get Started AI for Customer Service Self-Service Help Center Workflow Automation Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 1867 reviews)	0 (based on 55 reviews)
Rating Distribution	Excellent 774 Very Good 6 Good 0 Poor 0 Terible 0	Excellent 36 Very Good 14 Good 0 Poor 1 Terible 5
Expert's Review generated by AI	No Expert ai Review available for the product	CloudCall has received a mix of positive and constructive feedback from users in the past year. Users appreciate the ease of setup and remote work capabilities, enabling teams to work seamlessly ...Read more
Pros and Cons	No pros or cons available for the product	Seamless integration with CRM, enhancing productivity and data accuracy. Efficient remote working capabilities, allowing calls from anywhere with CRM integration. Automated call logging, saving time on manual data entry. Quick and easy setup, benefiting user workflow and efficiency. Lack of video calling feature, limiting communication options. Issues with call quality, occasional outages, and service reliability.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)	ActiveCampaign 4.5 (12031 reviews) Chameleon 4.4 (65 reviews)

Customers

Customers	Ticketmaster IBM NBC	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	No screenshots available.
Videos	1 Videos	3 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	contactSPACE 4.5 uContact 4.9 Call Center Studio 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Salesforce Service Cloud offers Free Trial, but CloudCall does not.

Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

CloudCall is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Salesforce Service Cloud begins at $25/user/month when yearly, while pricing details for CloudCall are unavailable.

Some top alternatives to Salesforce Service Cloud includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

Some top alternatives to CloudCall includes contactSPACE, uContact, Call Center Studio, Dialpad Contact Center, Convoso, Callision, Vonage Contact Center, RingCentral Contact Center and RingCentral Engage Digital.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Salesforce Service Cloud vs CloudCall

Salesforce Service Cloud

CloudCall

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure