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Compare Sage CRM vs Salesforce Service Cloud vs Zoho Desk vs Zendesk Support

Sage CRM - CRM Software
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Overview

Description

Sage CRM is a user-friendly customer relationship management (CRM) software with an intuitive interface, integrated e-mail and web conferencing, and enhanced security--all to help you focus ... Read More

Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $25 , yearly
Free Trial Availability
  • No free trial
Spotsaas Score

8.4/10

9.6/10

User Ratings
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Software Demo

Demo

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Features

Total Features

9 Features

17 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $25 , yearly
          Pricing Pans
          • Not Available
          • Starter Suite

            $25

            /user/month

            • Dynamic Email Marketing and Analytics

            • Out-of-the-box Sales Processes

            • Seamless Customer Service

            Show more +

          • Pro Suite

            $100

            /user/month

            • Everything in Starter plus Enhanced; Real-Time Chat

            • Greater Customization and Automation

            • Sales Quoting and Forecasting

            Show more +

          • Enterprise

            $165

            /user/month

            • AI for Customer Service

            • Self-Service Help Center

            • Workflow Automation

          • Browse all pricing plans
          Pricing Page

          Pricing information not available

          salesforce-service-cloud pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          774

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Sage CRM consistently shines as a practical, reliable tool for managing customer relationships, sales pipelines, and marketing processes, making it particularly suitable for small to mid-sized ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Streamlines communication and collaboration by centralizing customer data, conversations, and updates, improving productivity.

          • Offers robust integration capabilities with Sage accounting software, ERP, Outlook, and other platforms for seamless workflows.

          • Highly customizable with flexible fields, screens, and reports, providing adaptability for specific business needs.

          • Intuitive and user-friendly, even for non-technical users; minimal learning curve for basic functionalities.

          • Provides built-in automation for emails, tasks, and sales processes, reducing manual work.

          • The user interface looks dated and lacks modern design, needing significant improvement.

          • Limited native features for advanced functionalities, often relying on third-party add-ons.

          • Customer support is inconsistent and often slow in resolving queries or technical issues.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Ticketmaster

          Ticketmaster

          IBM

          IBM

          NBC

          NBC

          Media and Screenshots

          Screenshots

          No screenshots available.

          service cloud

          4 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Salesforce Service Cloud offers Free Trial, but Sage CRM does not.

          Sage CRM is designed for Large Enterprises, Medium Business and Small Business.

          Salesforce Service Cloud is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Salesforce Service Cloud begins at $25/user/month when yearly, while pricing details for Sage CRM are unavailable.

          Some top alternatives to Sage CRM includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, Salesforce, HubSpot CRM, SalesCRM, SimpleCRM, 1CRM, Client Book CRM, Second CRM, webCRM and monday sales CRM by monday.com.

          Some top alternatives to Salesforce Service Cloud includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Help Scout, UseDesk, LabiDesk, AzureDesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].