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Compare RingCentral Contact Center vs Floatbot

Floatbot - Speech Analytics Software
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Overview

Description

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More

Floatbot is an innovative conversational AI suite designed specifically for insurance carriers, agencies, and brokers. It offers AI-powered Chatbot and Voicebot solutions to drive digital ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $99 , yearly
Free Trial Availability
  • No free trial
User Ratings
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Software Demo

Demo

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Features

Total Features

0 Features

19 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $99 , yearly
        Pricing Pans
        • Not Available
        Pricing Pageringcentral-contact-center pricingfloatbot pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Small Business
        • Medium Business
        • Large Enterprises
        • Small Business
        • Medium Business
        Platforms Supported
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        Rating Distribution

        Excellent

        27

        Very Good

        10

        Good

        8

        Poor

        4

        Terible

        1

        No Reviews

        No reviews available for the product

        Expert's Review generated by AI

        RingCentral Contact Center has received positive feedback over the past 12 months, with users praising its user-friendly interface and seamless connectivity features. The ability to make calls ...Read more

        Floatbot has garnered significant praise over the past year, and it's clear why it's become a preferred choice for businesses seeking AI chatbot solutions. Users appreciate its simplicity, ...Read more

        Pros and Cons
        • Seamless integration with other software and platforms like JobDiva, enhancing productivity and accessibility.

        • Easy accessibility and remote functionality, making it convenient for remote work and connectivity.

        • Customizable features, call recording, and various communication options (phone, fax, video, text).

        • Centralized directory for easy access to contacts.

        • User-friendly interface, straightforward setup, and usage.

        • Inconsistent call quality, dropouts, and connectivity issues at times.

        • Complex features like call transfers and minor bugs can be challenging to navigate.

        • Occasionally inaccurate voicemail transcription and identification.

        • Quick and easy implementation with proactive support from the Floatbot team.

        • Intuitive and easy-to-use platform allows for seamless deployment and management of chatbots.

        • Multiple channels, simpler UI, and an easy-to-use flow builder enhance user experience.

        • Capabilities to develop and implement chatbots across different channels efficiently.

        • Excellent AI capabilities with the ability to understand and respond to user queries effectively.

        • No significant cons mentioned in the reviews provided.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Customers

        Customers

        No Customers information available.

        Etisalat

        Etisalat

        Genesyss

        Genesyss

        WNS

        WNS

        Media and Screenshots

        Screenshots

        No screenshots available.

        FloatBoat

        5 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Floatbot offers Free Trial, but RingCentral Contact Center does not.

        RingCentral Contact Center is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Floatbot is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Floatbot begins at $99/month when yearly, while pricing details for RingCentral Contact Center are unavailable.

        Some top alternatives to RingCentral Contact Center includes Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer, Dialpad Contact Center, DCDial, Vonage Contact Center and Hello Hunter.

        Some top alternatives to Floatbot includes PolyAI, VoiceBase, Verint Speech Analytics, SmartSpeech, Voyc, Speechactors and Saketa SharePoint Migrator.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].