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Compare Request Tracker vs SupportBee vs Zoho Desk vs Zendesk Support

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SupportBee - Help Desk Software
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Overview

Description

Request Tracker is an open source bug tracking software, which aims to simplify bug reporting and bug management. It has been adopted by companies ranging from small businesses to large ... Read More

SupportBee is a help desk software as a service (SaaS) designed to quickly and easily create and manage an online help desk, support website, knowledge base, or community forum. It includes ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $13 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

8.1/10

9.2/10

User Ratings

2.8

(10)

4.2

(31)
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Software Demo

Demo

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Features

Total Features

5 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $13 , Billed Yearly
          Pricing Pans
          • Not Available
          • Startup

            • Unlimited Email Inboxes/Tickets

            • Customer Management

            • Snippets

            Show more +

          • Enterprise

            • Includes features of Startup plan, plus

            • Teams: 3

            • Knowledge Base Software: 3 Sites

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          Pricing Page

          Pricing information not available

          supportbee pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          5

          Very Good

          1

          Good

          3

          Poor

          1

          Terible

          0

          Excellent

          1

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons
          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          SupportBee_customers_0

          SupportBee_customers_0

          SupportBee_customers_1

          SupportBee_customers_1

          SupportBee_customers_2

          SupportBee_customers_2

          Media and Screenshots

          Screenshots

          No screenshots available.

          Comments

          5 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          SupportBee offers Free Trial, but Request Tracker does not.

          Request Tracker is designed for Large Enterprises, Medium Business and Small Business.

          SupportBee is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of SupportBee begins at $13/User/Month when Billed Yearly, while pricing details for Request Tracker are unavailable.

          Some top alternatives to Request Tracker includes Jira, SupportBee, HelpDesk, osTicket, Snappy, Raiseaticket, Support.cc by 500apps, TestRail, Bug-Track.com and Crash Catch.

          Some top alternatives to SupportBee includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, ReadyDesk, HelpdeskEddy, Max HelpDesk and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].