Snappy offers Free Trial, but Request Tracker does not.
Request Tracker is designed for Large Enterprises, Medium Business and Small Business.
Snappy is designed for Large Enterprises, Medium Business and Small Business.
The starting price of Snappy begins at $15/User/Month, while pricing details for Request Tracker are unavailable.
Some top alternatives to Request Tracker includes Jira, SupportBee, HelpDesk, osTicket, Snappy, Raiseaticket, Support.cc by 500apps, TestRail, Bug-Track.com and Crash Catch.
Some top alternatives to Snappy includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, lemtalk, Spiceworks Help Desk, LabiDesk, HESK, Support.cc by 500apps and BoldDesk.