Yes, both Pythia and Help Scout offer a Free Trial.
Pythia is designed for Large Enterprises, Medium Business and Small Business.
Help Scout is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Pythia Starts at $30/User/Month whereas for Help Scout Starts at $20/User/Month when Billed Yearly.
Some top alternatives to Pythia includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Help Scout, Snappy, HelpdeskEddy, LabiDesk, Support.cc by 500apps, BoldDesk and Aptedge.
Some top alternatives to Help Scout includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, CRMdesk, ReadyDesk, Trakdesk, LabiDesk and HESK.