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Compare PagerDuty vs xMatters vs Amixr

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xMatters - Incident Management Software
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Amixr - Incident Management Software
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Overview

Description

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More

xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize ... Read More

Amixr provides a web-based service that enables organizations to effectively manage their incident and alerts across the enterprise. Using an intuitive self-service platform, users can ... Read More

Entry Level Pricing
  • Starts from $10
  • Starts from $16
  • Starts from $8
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.8/10

9.4/10

8.0/10

User Ratings
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Software Demo

Demo

Amixr has not given any software demo yet

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Features

Total Features

6 Features

9 Features

8 Features

Unique Features
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        Pricing

        Pricing Option
              Starting From
              • $10
              • $16
              • $8
              Pricing Plans
              • Starter

                • Unlimited domestic phone / SMS notifications

                • Unlimited API calls

                • No maintenance windows ever

              • Team

                • Includes Starter Plan features, plus

                • Unlimited global phone / SMS notifications

                • 350+ out of the box integrations

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              • Business

                • Includes Team Plan features, plus

                • SSO and advanced permissions

                • Advanced ITSM Integrations

                Show more +

              • Browse all pricing plans
              • Not Available
              • Not Available

              Other Details

              Organization Types supported
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              Platforms Supported
              • Browser Based (Cloud)
              • Mobile - iOS
              • Mobile - Android
              • Installed - Mac
              • Installed - Windows
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - iOS
              • Mobile - Android
              • Installed - Mac
              • Installed - Windows
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - iOS
              • Mobile - Android
              • Installed - Mac
              • Installed - Windows
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Available
              • Available
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              User Reviews

              User Ratings

              No reviews available for the product

              Rating Distribution

              Excellent

              203

              Very Good

              54

              Good

              1

              Poor

              0

              Terible

              0

              Excellent

              192

              Very Good

              61

              Good

              4

              Poor

              0

              Terible

              0

              No reviews available for the product

              Expert's Review generated by AI

              PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with ...Read more

              xMatters emerges as a reliable and efficient tool for IT alerting and incident management, as highlighted by users in recent reviews. Many users appreciate its seamless integration with existing ...Read more

              No Expert ai Review available for the product

              Pros and Cons
              • Efficient real-time alerting system that ensures timely responses and resolution of incidents.

              • User-friendly interface with intuitive design, making it easy to navigate and use.

              • Seamless integration with a variety of applications, enabling better automation and workflow enhancement.

              • Reliable on-call scheduling feature for continuous coverage and quick overrides when needed.

              • Complexity for new users without proper training or support may result in challenges in utilizing the full range of features efficiently.

              • Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.

              • Automates workflows and alerts, saving time and ensuring timely responses to issues.

              • Offers various integration options with existing systems, making it easy to combine and replace alerts.

              • Provides multiple alert devices and communication channels, improving accessibility and responsiveness.

              • User-friendly interface, easy to navigate and use, even for new users.

              • Some users find the search function and schedule setup confusing or could be improved.

              • Limited customization options for individual preferences like alert sounds.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Customers

              Customers
              Vodafone

              Vodafone

              Global Staffing Company

              Global Staffing Company

              OVO Energy Powers Digital Transformation

              OVO Energy Powers Digital Transformation

              Accenture

              Accenture

              Viasat

              Viasat

              Principal

              Principal

              Cisco

              Cisco

              Blue Bottle

              Blue Bottle

              worki

              worki

              Media and Screenshots

              Screenshots
              Cut down on noise

              5 Screenshots

              Test the integration

              1 Screenshots

              Amixr : Workflow screenshot

              1 Screenshots

              Videos
              video-0

              3 Videos

              video-0

              3 Videos

              No videos available.

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both PagerDuty and xMatters offer a Free Trial.

              PagerDuty is designed for Large Enterprises, Medium Business and Small Business.

              xMatters is designed for Large Enterprises, Medium Business and Small Business.

              Pricing for PagerDuty Starts at $10 whereas for xMatters Starts at $16/User/Month.

              Some top alternatives to PagerDuty includes Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud, AlertOps, Splunk On-Call, Splunk Enterprise, ServiceNow Customer Service Management, Zenduty and StatusCast Incident Management.

              Some top alternatives to xMatters includes Freshservice, Ivanti Service Manager, PagerDuty, Opsgenie, AlertOps, Everbridge IT Alerting, Mission Manager, ServiceNow Customer Service Management, Zenduty, StatusCast Incident Management and PagerTree.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].