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Compare PagerDuty vs Opsgenie vs Mission Manager

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Opsgenie - Incident Management Software
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Overview

Description

PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More

Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's ... Read More

Introducing Mission Manager - the ultimate solution for efficient emergency management. Our cloud-based software allows teams to streamline their operations and effectively manage personnel ... Read More

Entry Level Pricing
  • Starts from $10
  • Starts from $9 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

9.0/10

8.0/10

User Ratings
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Software Demo

Demo

Mission Manager has not given any software demo yet

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Features

Total Features

6 Features

6 Features

8 Features

Unique Features
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        Pricing

        Pricing Option
              Starting From
              • $10
              • $9 , Billed Yearly
              • Not Available
              Pricing Plans
              • Starter

                • Unlimited domestic phone / SMS notifications

                • Unlimited API calls

                • No maintenance windows ever

              • Team

                • Includes Starter Plan features, plus

                • Unlimited global phone / SMS notifications

                • 350+ out of the box integrations

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              • Business

                • Includes Team Plan features, plus

                • SSO and advanced permissions

                • Advanced ITSM Integrations

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              • Browse all pricing plans
              • Free

                • Up to 5 users

                • Number of Alerts: Unlimited

                • E-mail Notifications: Unlimited

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              • Essentials

                • Includes Free Plan features, plus

                • SMS/Voice Notifications (US & Canada): # of users x100

                • SMS/Voice Notifications (International): # of users x25

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              • Standard

                • Includes Essentials Plan features, plus

                • SMS/Voice Notifications (US & Canada): Unlimited

                • SMS/Voice Notifications (International): Unlimited

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              • Browse all pricing plans
              • Not Available

              Other Details

              Organization Types supported
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              Platforms Supported
              • Browser Based (Cloud)
              • Mobile - iOS
              • Mobile - Android
              • Installed - Mac
              • Installed - Windows
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - iOS
              • Mobile - Android
              • Installed - Mac
              • Installed - Windows
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - iOS
              • Mobile - Android
              • Installed - Mac
              • Installed - Windows
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Available
              • Available
              • Not Available
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              User Reviews

              User Ratings
              Rating Distribution

              Excellent

              203

              Very Good

              54

              Good

              1

              Poor

              0

              Terible

              0

              Excellent

              99

              Very Good

              22

              Good

              1

              Poor

              1

              Terible

              0

              Excellent

              1

              Very Good

              0

              Good

              0

              Poor

              0

              Terible

              0

              Expert's Review generated by AI

              PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with ...Read more

              Opsgenie has garnered significant positive feedback in the past 12 months, highlighting its key strengths in incident management and on-call scheduling. Users appreciate its ease of use, ...Read more

              No Expert ai Review available for the product

              Pros and Cons
              • Efficient real-time alerting system that ensures timely responses and resolution of incidents.

              • User-friendly interface with intuitive design, making it easy to navigate and use.

              • Seamless integration with a variety of applications, enabling better automation and workflow enhancement.

              • Reliable on-call scheduling feature for continuous coverage and quick overrides when needed.

              • Complexity for new users without proper training or support may result in challenges in utilizing the full range of features efficiently.

              • Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.

              • Automates incident processes, ensuring alerts are managed and assigned correctly without manual intervention.

              • Efficient monitoring and management of production and development servers, with customizable templates and alert notifications.

              • Easy setup for on-call rotations and notifications via various channels like SMS, call, and email.

              • Provides integrations with various platforms, allowing for custom notification strategies and alarm analysis.

              • Potential complexity for newcomers due to the richness of features and customization options, may require proper support for effective utilization.

              • Limited availability in the Marketplace for advanced apps and connectors, restricting the scope for additional functionalities.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              Customers

              Customers
              Vodafone

              Vodafone

              Global Staffing Company

              Global Staffing Company

              OVO Energy Powers Digital Transformation

              OVO Energy Powers Digital Transformation

              Looker

              Looker

              No Customers information available.

              Media and Screenshots

              Screenshots
              Cut down on noise

              5 Screenshots

              Announcement

              4 Screenshots

              No screenshots available.

              Videos
              video-0

              3 Videos

              video-0

              4 Videos

              No videos available.

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Yes, both PagerDuty and Opsgenie offer a Free Trial.

              PagerDuty is designed for Large Enterprises, Medium Business and Small Business.

              Opsgenie is designed for Large Enterprises, Medium Business and Small Business.

              Pricing for PagerDuty Starts at $10 whereas for Opsgenie Starts at $9/User/Month when Billed Yearly.

              Some top alternatives to PagerDuty includes Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud, AlertOps, Splunk On-Call, Splunk Enterprise, ServiceNow Customer Service Management, Zenduty and StatusCast Incident Management.

              Some top alternatives to Opsgenie includes Freshservice, Jira Service Desk, PagerDuty, VictorOps, Amixr, AlertOps, Splunk On-Call, Spike.sh, Mission Manager, StatusCast Incident Management and PagerTree.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].